Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.
Reviewed on: September 12,2018

How does this phone service work

Asked: August 31,2018
Ask the inmate answer

By using an InmateAid number, you are lowering the price of the call. You can talk longer for a lot less money. Prisons contract with only one prison phone company to provide outbound inmate calling services for each prison, jail or detention center. The prison phone company has no competition. We don't replace the prison phone company, we are simply providing a number that makes their call price less (based solely on the telephone number). People that come to InmateAid are already getting gouged, they are looking for a better option.

You have to use the prison phone company regardless. We use call-forwarding to help you get around different rates for local or long distance calling. We provide you with a number that gets you the lowest rate possible for each call. For people that speak to their inmate every day, the savings per month can exceed well over $100.00. 

The rates being charged by the phone companies working with the prisons are unbelievably high. The only way to beat them is to have an InmateAID line so that the cost per call is at the lowest per-minute rate the prison phone company offers.

We are happy to give you an honest estimate before signing up.

Accepted Answer Date Created: September 01,2018