Reviewed on: December 10,2024
Inmate Phone Calls

How to get a phone number so an inmate can call me

To obtain a phone number through InmateAid, enabling an inmate to call you at reduced rates, follow these steps: Sign Up for InmateAid's Discount Phone Service:
Ask The Inmate
Answered by a former federal inmate · 14+ years advising families
✓ Verified answer October 01,2024 · Inmate Phone Calls
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To obtain a phone number through InmateAid, enabling an inmate to call you at reduced rates, follow these steps:

  1. Sign Up for InmateAid's Discount Phone Service:

    • Visit the InmateAid Discount Calls page.
    • Select the state and facility where your loved one is incarcerated.
    • Enter your current phone number, which will be linked to the new number.
    • Choose a suitable plan and complete the payment process to finalize your subscription.
  2. Receive Your New Number:

    • After payment, InmateAid will provide you with a new phone number optimized for the lowest calling rates from the specified facility.
    • This number will forward calls to your existing phone line seamlessly.
  3. Inform the Inmate:

    • Notify your incarcerated loved one of the new number, as they need to add it to their approved contact list.
    • You can inform them by sending a letter with the new number or communicating it during an in-person visit.
  4. Set Up an Account with the Facility's Phone Service Provider:

    • Determine the phone service provider for the facility (e.g., Securus, GTL).
    • Register the new number with the provider and fund the account to enable your inmate to make calls to you.

Additional Considerations:

  • Facility Policies: Be aware that some facilities may have specific rules regarding approved contact numbers.
  • Account Setup: Ensure all necessary steps are completed with the prison's phone service provider to facilitate seamless communication.

By following these steps, you can effectively set up a new phone number through InmateAid, allowing for more affordable communication with your incarcerated loved one

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Accepted Answer Date Created: October 01,2024
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed December 2024.