The money that you sent to your inmate via Western Union goes on their books at the institution. That money may be used for commissary purchases and in some cases phone service. People using our Inmate Response letter service do so in lieu of providing the inmate with their own address. We are working on creating a solution whereby you would place a minimum amount of money in a "Wallet" and then it would deduct every transaction off the balance.
Accepted Answer Date Created: December 08,2015