Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Reviewed on: March 03,2020

Once I have paid for discount phone do I have to do anything else

Asked: February 18,2020
Ask the inmate answer

Yes, you have to set up a pre-paid account with the phone carrier at the facility. Use the number that we provided onto their service - it is the number that makes the calls 50% cheaper, but they are not free.

Accepted Answer Date Created: February 19,2020

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