Help for Inmates Before, During and After Prison

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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Subject: Inmate phone calls

I purchased phone time for me and my dad but it was for the wrong facility. How can I fix it?. That was all the money I had.

Just email us the "prison name change" and we'll make the necessary changes at the phone company.

Subject: Website function questions

What does it mean when it says the inmate source is private

It means that a User on the website created the inmate profile for their personal use

Subject: General prison questions-terminology

Is it correct at peidmont prison in processing, you can only use phone every other day for two 15 minute calls no phone at all on Mondays can peidmont get tablets

yes, that is correct... processing facilities have the least amount of personal liberties.

Subject: Send books and magazines

Are inmates allowed to receive playboy magazine?

Playboy reverted back to nude photos, there is no nudity allowed in the prison mail. Maxim magazine is a prison favorite, as are the Penthouse Letters.

Subject: Prison jobs

How do inmates obtain a job while inside?

The jobs ARE inside... someone has to maintain the facility... cleanliness, food, groundskeeping, education, etc... there is plenty of work to do...

Subject: Inmate transfer

When do they come to transport inmates from county

They do not notify anyone before coming and collecting an inmate for transport. All inmate movement is kept confidential for the safety of the transporting guards.

Subject: Inmate phone calls

After I pay for the phone when can the inmate call?

When you receive the new number (via email, SMS text, and on the My Account Dashboard), the line is already active and loaded with minutes

Subject: Sentencing questions

What if an inmate has a longer sentence than12 months? Will they be sent somewhere else?

Depending on the length of the sentence (over 12 months) and the bed space available in county, they will probably get moved to a state facility to serve the balance of what time remains

Subject: Visitation

At visitation are you allowed to hug, kiss and hold your inmates hand? What are the restrictions?

Depending on the security classification of the prison where your inmate is incarcerated, you should be able to kiss upon arrival and departure but holding hands might be restricted. Some guards are more lenient than others, just use your best judgment.

Subject: Visitation

Hi, Can you see an inmate face to face (not through glass mirror) in prison when you visit? Thanks.

Some you can, some are video only. You should call the facility and ask to speak to the visiting room CO for the details there

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