You will first need to send in an application with a small processing fee to the Arizona Department of Corrections for a background check. Once you are approved, you will need a photo ID to gain access on the day that your inmate is approved for visitation. You can read about their rules HERE.
Read moreInmateAid’s discount telephone service is designed to work with both jails and prisons, as long as the facility allows outgoing inmate calls through a compatible phone system. At places like Mercer County Jail, eligibility depends on the specific phone provider they use and whether the system can support the discounted routing. If your account shows pending, that usually means: Your setup is still being processed A number is being assigned to you The system is checking compatibility with the
Read moreYou will have to create a "Personal Inmate Page" with your inmate's information, their inmate ID # and the facility they are incarcerated in. Once that page is created, you will then be able to click a button "Send Letter" and process letters and photos right there.
Read moreOnce you have selected an inmate from "Search Personal Inmate Page" - you are then taken to their Personal Page - at the top of their profile, there are two buttons, one says "Send a Letter", the other "Follow Inmate". If you follow inmates, you can then interact with them via InmateAid where you can write them and they can write you back through our Response Service - sort of like a Pen Pal feature, especially if you do not
Read moreDelivery is between 1-3 days but be mindful that all of the mail is opened and inspected for contraband by the prison staff. This sometimes delays actual delivery to the inmate.
Read moreIf your fiancé is not scheduled for visits on that specific day, you generally will not be allowed in under normal rules. However, many facilities do offer something called a special visit for situations like yours, especially when someone is traveling from far away. A special visit must be approved in advance. Your fiancé will need to request it through: His counselor Unit manager Or another designated staff member Approval is not guaranteed, but it is often granted
Read moreThe InmateAid discount telephone service will be online May 1st with a special offer to our members. We will be inviting you to sign up for a rate that is the lowest in the industry for prison-inmate calling. If we can get you signed up any earlier we will be sure to let you know!
Read moreAll letters and photos are delivered daily by US Mail. It will take one or three days but please be mindful that the prison staff will open every piece of mail for contraband. Therefore, the actual delivery date that it makes it to mail call depends solely on the prison staff.
Read moreThe standard is 1-3 days. Please understand that the prison or jail will open and inspect every piece of mail for contraband. In some cases, this delays the actual delivery to the inmate at mail call.
Read moreYou will only know that your inmate has received your letter when they tell you by telephone or by return letter. There is no verification process. Prisons consider mail a sacred item that represents a connection to the outside world. Prisons are sensitive to an inmate’s rehabilitation and as such feel strongly that correspondence is critical to that end. We have a strict policy, in the event that a letter gets returned to us, we effort to locate that inmate's
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