Subject: Send inmate mail
Mail is received at the facility mail room. The staff opens each piece searching for contraband and that the inmate number matches the name. Time permitting, the mail is passed out later that day at "mail call".
Subject: Commissary
Commissary schedules at county jails vary by pod, dorm, and day of the week, and they change more often than most facilities publicly post. The most reliable way to get the current schedule for a specific housing unit is to contact the facility directly.
For Douglas County Jail in Georgia, you can reach the Canteen department at the Douglas County Sheriff's Office by calling 770-920-4972, Monday through Friday during business hours. They handle commissary purchases, deposits, and any questions about schedules...
Read moreSubject: Inmate phone calls
Stewart County Jail in Tennessee uses Securus as their phone carrier. Securus does not publish a universal rate schedule that applies identically across every facility they service, and jail personnel are often unable to give exact per-call costs over the phone. Based on what we know about Securus local call rates, you can expect to pay in the range of $2.00 per call, give or take about $0.25 depending on the specific rate structure at that facility.
For families where calls...
Read moreSubject: Inmate phone calls
InmateAid solo cobra la tarifa mensual del servicio. No hay cargos adicionales de nuestra parte.
Sin embargo, es importante entender cómo funciona el servicio completo. InmateAid le proporciona un número de teléfono local que reemplaza el número de larga distancia que su familiar marca desde la prisión. Usted todavía tiene que pagar a la compañía telefónica de la prisión por cada llamada, pero la diferencia es enorme: en lugar de pagar alrededor de $15.00 por llamada a larga distancia, pagará aproximadamente...
Read moreSubject: Sentence reduction
There are ongoing discussions and changes around drug sentencing, but they are usually broad policy changes, not something tied to a specific county like Greene County alone.
In recent years, federal officials such as Eric Holder have pushed for reforms to reduce sentences for certain non-violent drug offenders, especially those affected by mandatory minimum laws. However, these changes generally apply to federal cases, not automatically to state or county cases.
Here is what that means for your fiancé:
If his case is federal, changes in sentencing policy could potentially...
Read moreSubject: Send inmate mail
If your payment went through and the page cycled back to a pay screen without confirmation, do not panic. This is a known issue that occasionally happens during letter processing, and it is handled quickly.
A couple of things to know right away.
If the letter content came through blank on our end, we will reach out to you directly. You will be given the option to rewrite and resubmit your letter or receive a full refund. Nothing gets lost permanently, and...
Read moreSubject: Sentence reduction
Receiving a letter from the Alabama Board of Pardons and Paroles this early in a sentence is not unusual for non-violent offenders, and it is a positive sign, but it requires careful reading before drawing conclusions.
A tentative parole review date is exactly what the language says it is: tentative. It means the board has reviewed the case based on guideline settings, which are formula-driven calculations that take into account offense type, sentence length, good time credits, and other factors, and...
Read moreSubject: Prison violence
The stories that travel fastest about any prison are the worst ones. That is true of every federal penitentiary, and Pollock is no exception. Bad news moves quickly, good news rarely makes it out at all. That is worth keeping in mind when evaluating what you have heard.
USP Pollock is a United States Penitentiary, which means it houses a higher-security population than a low or medium facility. It is not a soft assignment. But it operates under the same Bureau...
Read moreSubject: General prison questions-terminology
When an inmate is written up for something like theft, the facility will hold a disciplinary hearing to decide what actually happened and what the consequences will be.
These hearings can be tough, and outcomes often depend on:
The evidence against him
His past behavior and disciplinary record
How he presents himself during the hearing
If he was on a level 2 status, possible outcomes could include:
Dropping him to a lower level
Loss of privileges like phone, commissary, or visitation for a period of time
Loss of good time credits...
Read moreSubject: Inmate phone calls
At $17.00 for 15 minutes, the case for finding a cheaper solution is obvious. That works out to over $1.13 per minute, and for families trying to stay connected through a long sentence, those costs become a serious burden fast.
InmateAid's discount phone service does work with Securus in the majority of cases. That said, we will be straight with you: Securus is not 100% seamless across every facility the way some other carriers are. In states like Arizona and Texas,...
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