Subject: Send inmate mail
Not usually unless they are on some Homeland Security restriction. But, remember that the staff opens and reads all incoming mail. They do not read the outgoing mail.
Subject: Inmate phone calls
Inmates cannot receive calls. You will have to be on the receiving end of the call. There are several ways that this will work. Collect calls - are about $15 each and the most expensive way to talk. Inmate calling cards - inmates buy them from the commissary and then may dial you direct - the cost of the call is debited off the balance on the card. Pre-paid Account - you will need to set up an account with...
Read moreSubject: Visitation
There are several solid questions here so let's take them one at a time.
On the sentence calculation, one third of a 15 month sentence works out to five months. After serving two months, roughly three months remain before hitting that one third mark. Whether one third is the relevant threshold depends on the specific system and the offense. Some state systems use one third as a parole eligibility benchmark while others use different fractions or percentage based calculations. The federal...
Read moreSubject: Inmate search
The inmate profiles are set up by the member/users of the website. We do not monitor, verify or update the profiles unless requested by the member/user.
If you would like us to create an inmate profile we would be happy to do it for you. We need as much information as possible to locate them. Their name, DOB and state are the minimum amount of information we'd need to get the search going. We will set up the profile for you...
Read moreSubject: Send inmate mail
Mail is considered sacred in a prison, detention center or jail and it will get delivered when an inmate is in administrative segregation, the SHU or "the hole". They can also get money into their account but the actual spending will be somewhat restricted to a limited amount of items at the commissary.
Subject: Send books and magazines
Yes, Barnes and Noble works just as well as Amazon for sending books to an inmate. The key requirement at most facilities is not which retailer you use, but that the books arrive directly from the retailer rather than from a personal address. Facilities require this so they can verify the package is coming from a legitimate commercial source and has not been tampered with.
When ordering, use the facility's address as the shipping destination and include your son's full name...
Read moreSubject: Send inmate mail
The mail is sent through the US Postal Service with first-class postage. There is no return receipt on the letter and the mail room staff of the facility does not notify the sender that they have actually handed out the mail. If your inmate does not receive the letter within a reasonable time frame, let us know and we will investigate the reason. The staff holds mail until they read it and deem it appropriate for distribution. Keep in mind...
Read moreSubject: Send inmate mail
The letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction.
The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 6pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status of your...
Read moreSubject: Medical treatment
In a majority of institutions, there is a small charge for a doctor visit. It is usually in the range of $3-5 for the visit. Visits to the infirmary to see the nurse are not always charged. This is different in every facility.
Subject: Money transfer
In most private prisons, the procedure is to make the money order out to the name of the facility and place the inmate's name in the memo section with their inmate ID number. When you mail it into the institution, address the envelope to the inmate with their inmate ID. Jack Harwell Detention Center does not post their procedures online we encourage you to call their staff and ask if this instruction is correct: 254-759-5900


