Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your inmate would write you back to the...

When an inmate is released from a federal facility like SeaTac to Immigration and Customs Enforcement, the deportation process typically moves faster than most people expect. Once ICE takes custody the clock starts and the process from transfer to actual deportation generally runs a few weeks, assuming the sentence has been fully served and there are no additional legal holds complicating the picture. The timeline depends on a few key factors. If the full sentence has been served and there are...

Inmates are often able to get cellphones smuggled into prison. This is extremely risky and not worth the penalty that comes with getting caught. This administration has made a cellphone possession in a penal facility a felony and will add more years to an inmate's sentence. In some situations, the facility can classify possession of a cellphone aiding in an escape or continuing a criminal enterprise. The inmate that gets caught will likely get 6 months to a year in...

Yes, the prison medical facilities are staffed with registered medical personnel with special training dealing with incarcerated patients. The only time the treatment becomes restrictive is if the inmate themselves become unruly. Remember that the prison units in general want to keep their record free from incidents that would negatively affect their funding. Training, empathy, caring and general well-being are a part of the process that inmates get "most of the time" from prison staff members.  The bad eggs exist in...

Yes. There are no contracts and no long-term commitments. You pay month by month and can cancel at any time without penalty. If you do not want the service to renew automatically each month, just let us know and we will turn off the auto-billing. You stay in control of the account the entire time. A lot of families are in situations where the need for discounted calls comes and goes, whether a loved one gets transferred, released, or circumstances change. The...

The letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction. The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 6pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status of your...

You may communicate with an inmate at any time via the U.S. mail. They receive daily deliveries from the U.S. Postal Service. INCOMING AND OUTGOING MAIL WILL BE RESTRICTED TO POSTCARDS. THIS POLICY WILL NOT APPLY TO LEGAL CORRESPONDENCE.INMATES MAY RECEIVE MAGAZINES AND/OR BOOKS IF THEY COME DIRECTLY FROM THE PUBLISHER OR A BOOKSTORE, NO HARDBACKS ARE ACCEPTED.InmateAid will be launching a New Postcard service that will be available for use next month. We are excited about it and it...

In most cases no. Each state department of corrections runs its own offender management system with its own numbering format. When an inmate is transferred from Hawaii to Arizona, or any state-to-state transfer for that matter, the receiving state typically assigns a new identification number within its own system. The Hawaii-issued number and the Arizona-issued number are separate identifiers that exist in separate databases. This can create real confusion for families trying to track a loved one, add funds to a...