After you have set up an Inmate profile page, go to your My Account area of the site. Go to where your inmate's name is, there is a menu bar with choices of services. Click on "Letters" and scroll to the bottom. If you are going to write a letter, this is where to do it. When you are ready to select some pictures, click "Browse", it will take you to where your pictures are stored on your device (computer...

Halfway house placement is not something you or your partner typically choose directly. It is assigned as part of the release plan by the system handling his case. For federal inmates, the Bureau of Prisons and probation office coordinate placement in a Residential Reentry Center. For state cases, the parole board and supervising agency handle it. Either way, the decision is based on: Where he plans to live after release Availability of space in facilities His risk level and supervision needs His release plan, including...

Yes. Correctional facilities are required under the Americans with Disabilities Act to provide deaf and hard of hearing inmates with reasonable accommodations for communication, and that includes telephone access. The most common solution at facilities that serve deaf inmates is a TTY machine, also called a TDD, which allows typed text communication over a phone line. Facilities are required to have TTY equipment available for inmates who need it, and family members on the outside need a compatible TTY device or...

Your inmate can call home by calling collect but AT&T does not have the contract with the jail, you will be paying GTL for this collect call. Please be mindful that this is the most expensive way of receiving and inmate call, it will cost at least $14.99 per 15 minutes.  GTL has a prepaid option through their website. The cost of the calls vary depending upon where the call connects. If you are inter-state long distance, the cost of...

The letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction. The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 6pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status of...

The phone service at a particular correctional center is set up through bid process. In this case, Global Tel*Link has the contract for all inmate outbound calling and to tape record the calls - essentially a monopoly. Therefore, you have to use them to receive any calls. The choice is whether you pay GTL for a long distance call (to your number) or a local call (to a number that we get you). If you are already local, we cannot save you money. We get you...