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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Subject: Survive prison

awesome! like paradise, except you are told when to sleep, when to wake up, where to sit, when to eat, and limited contact with the outside world. 

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Subject: Website function questions

The uploading of photos is exactly as you would upload a picture from your phone and text it or email it to a person on your contact list. Once you have selected and clicked the upload icon, the picture will appear on postcard template on the website to make sure that it looks the way you want

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Subject: Website function questions

NO, the inmate sees the address of InmateAid LLC in Florida. Your inmate can write you back using the InmateAid address, too. This gives our users some security from other inmates seeing your return address, or even keeping that private from your inmate if it might be appropriate.

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Subject: Website function questions

Inmates us the inmateAID corporate offices address in Florida. we receive and then scan the inmate's letter and place the .pdf in your account dashboard

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Subject: Inmate phone calls

Yes, absolutely! Simply email us at aid@inmateaid.com to request a "change of inmate facility" and provide us with the details and we are happy to transfer the minutes

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Subject: General prison questions-terminology

it's no picnic... as they say, "do your time, don't let your time do you"

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Subject: Inmate phone calls

You might have pushed a number on the keypad that causes the line to be blocked from the inmate. Try calling the counselor on duty and request your line be unblocked, it's a manual override a the prison

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Subject: Inmate phone calls

It works the same way for both. The phone carrier at the prison charges different rates for different phone numbers. We have an algorithm that takes into consideration the rates from the carrier's rate calculator against the phone number of the user to determine if we can save you money with a different phone number (which conveniently forwards to any cell phone) connecting you to your inmate at the lowest published rate.

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Subject: After prison services

yes, with permission from the officer-in-charge

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Subject: Inmate phone calls

Hay más de 18.000 prisiones y cárceles y alrededor de 25 compañías telefónicas independientes que contratan instalaciones individuales. En casi todos los casos, existe una amplia variación de precios según su ubicación. En la prisión federal, las tarifas son de seis centavos por minuto para un número local, 21 centavos por minuto para una llamada de larga distancia. Cualquier número local ayudará a un preso federal a ahorrar dinero. Emitimos la línea local, se la dan al interno que tiene

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