Subject: General prison questions-terminology
There aren't many ways to effectuate change through advocacy for a federal inmate. Unless you have DNA evidence that can attract the attention of a judge that would cause the case to be reopened it's almost impossible to go against the full weight of the United States Department of Justice - the odds are heavily on their side.
Subject: Inmate phone calls
It depends on the facility's phone carrier, their tariffs and what your phone number is. If you email us that information, we will give you an exact price for both numbers.
Subject: General prison questions-terminology
Yes
Subject: Inmate phone calls
No, and understanding the distinction is what makes the math click.
InmateAid is not a replacement for the phone carrier at your jail or prison. Whatever company holds that contract, Securus, GTL, IC Solutions, or any of the others, stays in place. Your inmate still makes calls through that carrier and the cost still comes out of their account. That part does not change.
What InmateAid does is use software to identify the lowest-cost number available for your specific facility and provide...
Read moreSubject: Sentencing questions
You can contact the Clerf of the Court in the jurisdiction where they were prosecuted and convicted. Ask to see the "Judgement and Commitment Order". This is where the lawyers go to get their documents filed and research the filings in the case. There might be a nominal fee to print out any information you are requesting.
Subject: Relationship issues
No one can see who they are calling, visiting, texting or receiving money or mail from, they are provided with the same privacy on the inside as you are on the outside
Subject: Inmate search
The inmate ID numbers are issued at the time of the arrest. That number follows them as long as they are locked up
Subject: Inmate phone calls
Not always automatically, and here is why. Different facilities use different phone carriers, and the rate structure that made your current InmateAid number the cheapest option at one facility may not apply the same way at the new location. A number that saves you money at one county jail might not be the optimal number for a different county's carrier.
The good news is that this is completely handled for you at no additional charge. If your inmate gets transferred to...
Read moreSubject: Relationship issues
The silence is painful, and it almost certainly has nothing to do with you.
The early stretch of incarceration is one of the most emotionally turbulent periods a person can go through. The wave of emotions that hits when someone first gets locked up does not follow a predictable pattern. It moves through sadness, anger, shame, denial, and back again, sometimes all in the same day. Some people shut down entirely during that stretch because engaging with the people they love...
Read moreSubject: General prison questions-terminology
They are either stored in a container and held in the facility, OR they are sent to the inmate's home address
