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Subject: Inmateaid website questions
If a scanned letter appears cut off in your account, the most common reason is that your inmate wrote on paper larger than the standard 8.5 x 11 size, such as legal paper. The scanning process is set up for standard letter-size pages, and anything larger may not capture the full content in the digital image. When this happens, InmateAid retains the original physical letter. Rescanning will not produce a better result if the issue is paper size, but the original...
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Subject: Release questions
Several things can slow down or eliminate the possibility of early release, and most of them are within the inmate's control. Disciplinary infractions. Write-ups, shots, or incident reports are the most common reasons good time credits get taken away. A single serious infraction can cost an inmate months of earned credit. Repeated infractions can result in losing all accumulated good time and in some cases, adding time to the sentence through disciplinary segregation proceedings. Program non-participation. In both federal and state systems,...
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Subject: Prison violence
Possession of any weapon inside a correctional facility is a serious violation regardless of whether it was used to harm anyone. Intent and circumstances matter less than the fact of possession, and the consequences come from multiple directions at once. On the institutional side, an inmate found with a knife or any improvised weapon faces immediate placement in disciplinary segregation, loss of good time credits, and a formal incident report that becomes part of their permanent record. A weapon possession charge...
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Subject: Commissary
Time in “the hole” (also called SHU or segregation) depends on the disciplinary charge and the hearing outcome. There is no fixed length. Typical ranges: Minor infractions: a few days to a couple of weeks Moderate offenses: several weeks Serious violations: a few months or longer in some cases The decision is made by a disciplinary hearing officer, and behavior while in segregation can also affect how long the stay lasts. Can they still write letters? Yes. Inmates in the hole can still: Send and receive mail Write letters to family and friends There may be...
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Subject: Send inmate mail
Beautiful 4"x6" color photos on glossy paper printed to the edge in a vibrant finish. They are brilliant!!
Subject: Pending criminal charges
The Clerk of the Court in the county where the charges were filed is the right place to start. The clerk maintains the official court docket, which lists every case along with the judge assigned to hear it. Call the clerk's office, provide your friend's full legal name and approximate arrest date if you have it, and ask for the case docket information including the assigned judge. Once you have the judge's name, you can contact that judge's secretary or judicial...
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Subject: Family services
This situation has several serious legal issues layered on top of each other, and you have more options than it may feel like right now. Here is where to focus. The recanting accuser is significant. If the person who accused your husband has admitted to lying, that is potentially powerful grounds for post-conviction relief. This needs to be in front of an attorney or an innocence organization as soon as possible. The Innocence Project and state-level innocence organizations take cases involving...
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Subject: Inmate phone calls
The member has the responsibility to get the new local number to the inmate. If you would like a coupon for the letter service, please let us know and we will pay for it so that you can notify your inmate of the change.
Subject: Send inmate mail
We estimate that it takes about 2-3 business days to arrive in the facility mail room. Once there, the staff opens each piece for contraband. Be mindful that each facility has their own set of rules as to how long they have to actually deliver the mail to inmates at "mail call"
Subject: Sentence reduction
A two-year sentence is 730 days. The 138 days already served in county jail comes off that total from day one, leaving 592 days remaining at the point of sentencing. How much of that gets served depends on whether this is a state or federal case and what the applicable good time rules are. If it is a state sentence with a half time provision, meaning the inmate serves 50% before becoming eligible for release or parole consideration, the calculation looks like...
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