Ask The Inmate. Real answers from people who've been there.

If you are currently on probation and wish to visit or receive phone calls from an inmate housed in the ADC Grimes Unit, you’ll need to obtain specific documentation and permissions from your probation officer to include with your application. Here’s what you generally need and the steps to follow: 1. Obtain Written Permission from Your Probation Officer: Approval Letter: You will need an official letter from your probation officer granting you permission to have contact with the inmate. This letter should...

Sending commissary funds or books to an inmate requires careful adherence to the facility's guidelines to ensure the process is smooth and hassle-free. Here’s a comprehensive guide to help you navigate this process: Sending Commissary Funds: Check the Facility’s Policies: Before sending money, verify the jail or prison's rules regarding commissary deposits, as policies can vary. Most facilities accept funds via online payment services, phone, mail, or in person. Use Approved Methods: Online: Many correctional facilities partner with third-party providers such as JPay, Access...

Inmates are typically informed of added funds to their phone accounts through several methods: Automated Notifications: Some facilities use automated voicemail systems to alert inmates when a deposit is made. For instance, services like GettingOut send an automated voicemail to the inmate each time funds are deposited. Account Balance Checks: Inmates often have access to kiosks or tablets to monitor their account balances. By regularly checking, they can see any new deposits reflected in their balance. Receipts or Notification Slips: Some institutions provide...

Yes, a person can typically send a postcard to an inmate and include their email address or other contact information, as long as it complies with the facility's mail rules. However, there are important considerations: Facility Policies: Each facility has specific guidelines for inmate correspondence. Ensure that including an email address or contact information is permitted and that it doesn't violate any rules. Postcard Format: Many facilities require postcards to be of a certain size and material. They often prohibit additional items...

The length of time your fiancé will serve in the Arkansas Department of Corrections (ADC) and where he will be housed depend on several factors, including his specific sentence, medical condition, and eligibility for parole or early release. 1. Time Served: Sentencing Laws: In Arkansas, offenders typically must serve a certain percentage of their sentence before becoming eligible for parole. For drug offenses, the percentage can vary based on the classification of the crime (e.g., whether it's a Class Y, A, B,...

It's understandable to feel concerned when you haven't received a response from your inmate, despite sending several letters and providing your phone number and email. There are a variety of reasons why your inmate might not be responding, and here are some of the most common possibilities: 1. Mail Delays or Restrictions: Mail Processing Time: Letters sent to and from correctional facilities can take longer to reach their destination due to the facility's mail processing procedures. Incoming and outgoing mail is often...

If your boyfriend is incarcerated at the Trousdale Turner Correctional Center and was taken to an outside hospital for surgery, there are specific steps you can take to get information about his condition: 1. Contact the Trousdale Turner Correctional Center Directly: Facility Phone Number: Reach out to the facility at (615) 808-0400 and ask to speak with the medical department or the warden's office. They may be able to provide basic information or direct you to the appropriate point of contact for...

To send money to an inmate at Northpoint Training Center in Kentucky, you can use the following online services approved by the Kentucky Department of Corrections: 1. JPay Website: JPay How It Works: JPay is one of the most commonly used and widely accepted services for sending money to inmates. You can transfer funds online, through their mobile app, over the phone, or at a MoneyGram location. Payment Methods: Credit/debit cards are accepted. JPay provides a fast and secure way to send money directly...

To obtain a new phone number from InmateAid, follow these steps: Sign Up for InmateAid's Discount Phone Service: Visit the InmateAid Discount Calls page. Select the facility where your loved one is incarcerated. Enter your current phone number, which will be linked to the new number. Complete the payment process to finalize your subscription. Receive Your New Number: After payment, InmateAid will email you and text you the new phone number, typically within moments of receiving your receipt. Inform Your Inmate: It's crucial to notify your incarcerated loved one...

To add funds to an inmate's phone account at Verner Supermax, you can use the ConnectNetwork service provided by GTL. Here's how: Create a ConnectNetwork Account: Visit ConnectNetwork's website. Click on "Create Account" and provide the necessary personal information. During setup, select Verner Supermax as the facility and add the inmate by their ID number. Choose a Deposit Method: AdvancePay®: This prepaid collect calling service allows the inmate to call your specific phone number using deposited funds. You control expenses and call acceptance. PIN Debit Account: Funds...

Yes, you should have a Securus account set up before paying for discounted phone services through InmateAid. Here's why this is important and how the process works: Why You Need a Securus Account First: Primary Phone Service Provider: Securus is the official phone service provider for many correctional facilities. Having a Securus account allows your inmate to connect with you through their system, which is mandatory for making calls. Connecting InmateAid Services: InmateAid offers discounted phone services by providing a phone number that...

Sending money to an incarcerated loved one is one of the most important things you can do to support them. Having funds available gives them access to phone calls, commissary items, personal care products, and other basic necessities that make a significant difference in daily life inside. Here is how to send money depending on where your loved one is housed. For federal inmates the Bureau of Prisons works with MoneyGram as its primary approved money transfer service. You can send funds...

There could be several reasons why an inmate hasn't called in over a week. Here are some of the most common possibilities: 1. Facility Lockdown or Restriction: Lockdown: The facility may be under lockdown due to a security incident, investigation, or other emergency. During a lockdown, inmates are often restricted from making phone calls. Disciplinary Actions: If the inmate has violated facility rules or been involved in an incident, they might be placed on disciplinary restrictions, which can include loss of phone privileges. 2....