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Incarceration affects every member of a family not just the person behind bars. Children, spouses, parents, and siblings all navigate their own version of the experience often without support or guidance. This section covers the full range of challenges families face including maintaining relationships through letters and calls, explaining incarceration to children, managing finances on a reduced income, navigating the visitation process, supporting a loved one through the emotional difficulty of incarceration, and preparing for reentry together. The questions answered here come from real families in real situations, parents who have not heard from their son in weeks, spouses managing alone, children trying to understand where their parent went. InmateAid was built by someone who experienced both sides of this equation and the guidance here reflects that understanding. Families are not bystanders in this process. They are essential to their loved one's success both inside and after release. See also our sections on Visitation, Relationship Issues, and Send Inmate Mail.

Subject: Family services
Yes, they use the InmateAid office address - the mail comes in and is scanned and placed into your My Account Dashboard. This serves to protect the user on several fronts. If you mail into the prison/jail with a return address, and you want your inmate to know your address, it's best to put it in the body of the letter and not the return address. Other inmates use that sort of detail to extort, blackmail or otherwise menace good folks...
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Subject: Family services
Inmates are not eligible for any government assistance including Social Security and welfare. Since you are asking, if you attempt to collect on behalf of an incarcerated person there is a very good chance you will become an inmate, too.
Subject: Family services
Yes, the mother cannot keep the baby in jail, BUT it is possible that she gets the baby when she gets out
Subject: Family services
yes, mail is sacred and all facilities allow it, even for indigent inmates (the facility will provide paper, envelopes and stamps)
Subject: Family services
This is not impossible - keep trying
Subject: Family services
Only if the child is under 18
Subject: Family services
Yes, InmateAid's full range of services is available for inmates at both Lower Buckeye Jail and Towers Jail in Maricopa County, Arizona. The phone service works the same way it does at any other facility. InmateAid identifies the number that gets you the lowest available rate through whatever carrier Maricopa County uses at those jails, and every call your inmate makes to that number costs less than it would to your regular number. Hundreds of families are already using the service...
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Subject: Family services
Yes, several organizations work specifically with foreign nationals in Bureau of Prisons custody and their families, though the type of help available varies depending on what the situation requires. For consular assistance, the most immediate resource is the embassy or consulate of the inmate's home country. Under the Vienna Convention on Consular Relations, foreign nationals who are arrested or imprisoned in the United States have the right to have their consulate notified and to receive consular visits. Many consulates have staff...
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Subject: Family services
This is one of the more meaningful things someone can do, and the fact that you want to is worth honoring. Whatever his circumstances, a child reaching out is something most incarcerated people receive with more openness than you might expect. The first step is locating him. If you know his name and the state he is in, the state department of corrections offender search tool will tell you which facility he is at. For a life without parole sentence he...
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Subject: Family services
The "next of kin"...
Subject: Family services
Can I mail an engagement ring to an inmate at Scott County Jail in Mississippi? No. Engagement rings are not permitted to be mailed to inmates at Scott County Jail or at virtually any other correctional facility in the country. The policy distinction that exists in most facilities is between engagement rings and wedding rings, and even that limited exception is applied narrowly. Some facilities allow a plain wedding band to be brought in or mailed as part of a documented marriage,...
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Subject: Family services
We are not 100% sure, but we know many other BOP facilities have the tent structure for ceremonies. You can call the unit team secretary to speak to someone to get confirmation that FCI Beckley has one, too. The administration number is 304-252-9758.
Subject: Family services
Please email us your request. We will create an individual coupon for you. We cannot simply post a coupon code here, everyone cannot have access to, or otherwise, use a coupon meant for you.
Subject: Family services
send an email request to aid@inmateaid.com and the customer service reps will issue you a coupon for whatever service you're interested in.
Subject: Family services
Yes, the Inmateaid services are available in the Will County Detention Center. If you would like to try something out, let us know (by email at aid@inmateaid.com) and we will send you a coupon code.
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