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Inmate Care Packages
How to Send Care Packages to an Inmate in Prison?
Sending a care package to someone in prison is not as simple as boxing up items and shipping them from home. Most correctional facilities do not accept...
Send Inmate Money
How to send money to a inmate in Jail or Prison?
Sending money to an inmate is one of the most practical things you can do to support someone on the inside. Money on their books gives them access to...
General Prison Questions-Terminology
"What is the difference between jail and prison?
Jail and prison are two distinct types of correctional facilities that serve different purposes, house different populations, and operate under different...
Inmate Phone Calls
How do I get a phone call from my husband who has just been transported there
When an inmate arrives at a new facility, phone access does not begin immediately. There is an intake and orientation process that typically takes one to two...
More Questions
Does the inmate need my number to call me or is it listed on his account?
Yes, your inmate must dial your number to call you.…
Yes, your inmate must dial your number to call you. If he did not bring a list of numbers with him, or he does not know your number you will need to send him a letter or a postcard so that he may put the number on a calling list.
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How do i send money to an inmate for commissary at the san joaquin county honor farm online?
There are no online methods of money transfer available for the San Joaquin County Honor Farm.…
There are no online methods of money transfer available for the San Joaquin County Honor Farm. You may deposit money in the lobby kiosk at the facility or send a POSTAL money order through US Mail. Money orders must have the inmate's name, booking number and the return address of the sender.
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Do they give signature bonds for failure to appear for the first time?
Usually not.…
Usually not. The reason they were give a signature bond the first time was that they trusted the offender would appear. Since they failed to appear, it is unlikely they will get a bond this time unless the charges are very minor and the magistrate does not feel that the offender is a threat to the community.
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Options for a Third Time Felony Offender
A third felony conviction is serious and the system is designed to treat it that way, but it does not mean all options are off the table.…
A third felony conviction is serious and the system is designed to treat it that way, but it does not mean all options are off the table. What is available depends heavily on the state, the nature of the offenses, and the sentence imposed.
Several states have habitual offender laws, sometimes called three strikes laws, that impose mandatory minimum sentences or significantly enhanced penalties on third time felony convictions. California is the most well known example, though many states have their...
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Can a inmate still get a visit if they in the box?
Yes - sometimes, there are some instances where inmates are allowed visits even if they are relegated to the SHU.…
Yes - sometimes, there are some instances where inmates are allowed visits even if they are relegated to the SHU. You might call the facility and ask to speak with their case manager before taking the trip to visit so that you are certain they are able to receive you.
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How can I find out my inmates Commissary Balance online?
You cannot find an inmate's commissary balance online - the inmate's person information (commissary balance, visitation list and phone call list and log) is…
You cannot find an inmate's commissary balance online - the inmate's person information (commissary balance, visitation list and phone call list and log) is kept private.
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Do inmates get one free call from the county jail?
No, that is largely a myth.…
No, that is largely a myth. In police custody, maybe but if he is processed in a county jail, there are no free calls. There will be a payphone that they will have to use and make a collect call. This is a super-expensive way to communicate and it will be $15 per call.
We have a program that will allow the calls to be at the cheapest possible rate for that facility. The biggest issue is that there is...
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Can I use InmateAid to send a letter to an inmate from Germany?
The InmateaID Letter and Photo Service is a fantastic way for international loved ones to reach an inmate quickly and reliably.…
The InmateaID Letter and Photo Service is a fantastic way for international loved ones to reach an inmate quickly and reliably. You should set up a member/user account and then add your inmate's profile to your account. Once that is set up, your letter will be synced to the prison where they are being held. If you need specific questions answered on the set-up or the payment please email us at Aid@inmateAID.com
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Is is safe in the prison?
What facility are you inquiring about, they are all different?…
What facility are you inquiring about, they are all different? Custody levels and sentence lengths have a lot to do with the conditions. Inmates with more time and less freedoms tend to be a harder time for the inmates.
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I had $200 on my account in may 2015 upon release. Can i get that back?
Yes - you are entitled to whatever balance you had in your account, barring you owing any fees or restitution upon your release.…
Yes - you are entitled to whatever balance you had in your account, barring you owing any fees or restitution upon your release.
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How does the inmate use this phone line?
InmateAid is NOT a replacement for the phone service at the prison or jail, we make their service cheaper with local phone numbers (or in the case of Securus,…
InmateAid is NOT a replacement for the phone service at the prison or jail, we make their service cheaper with local phone numbers (or in the case of Securus, NCIC or City TeleCoin we get out of state numbers to save you money). Sometimes our service can save you as much as $12.00 per phone call, other times it will not save anything. If you would like to get an honest assessment, let us know the name of the facility...
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Since the guards won't let my inmate know that I want them to call how will they find out?
You might try mailing a letter or postcard.…
You might try mailing a letter or postcard. The guards are normally not permitted to pass notes to inmates from the outside. All correspondence is supposed to be monitored and cataloged.
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How does the InmateAid Letter Service work?
The letter and photo service from InmateAid is straightforward.…
The letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction.
The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 6pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status of your...
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Can my inmate write back to me using InmateAid?
Yes, it's called Inmate Response Mail Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary.…
Yes, it's called Inmate Response Mail
Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones.
If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service...
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Do State Prisons Have Email Like Federal Prisons?
The short answer is similar but not the same, and it varies considerably depending on which state you are dealing with.…
The short answer is similar but not the same, and it varies considerably depending on which state you are dealing with.
The federal Bureau of Prisons uses TRULINCS, which is the Trust Fund Limited Inmate Computer System. It is not true email in the way most people think of it. Messages are screened, delayed, and monitored before delivery, but it functions like email and is available across the federal system consistently.
State systems are a patchwork. Some states have rolled out electronic...
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