Recently Asked
Inmate Care Packages
How to Send Care Packages to an Inmate in Prison?
Sending a care package to someone in prison is not as simple as boxing up items and shipping them from home. Most correctional facilities do not accept...
Send Inmate Money
How to send money to a inmate in Jail or Prison?
Sending money to an inmate is one of the most practical things you can do to support someone on the inside. Money on their books gives them access to...
General Prison Questions-Terminology
"What is the difference between jail and prison?
Jail and prison are two distinct types of correctional facilities that serve different purposes, house different populations, and operate under different...
Inmate Phone Calls
How do I get a phone call from my husband who has just been transported there
When an inmate arrives at a new facility, phone access does not begin immediately. There is an intake and orientation process that typically takes one to two...
More Questions
How fast do inmates get post card?
Usually within 2-3 business days…
Usually within 2-3 business days
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Is a local number always going to be the cheapest route?
In most cases a local number will be the cheapest route for receiving inmate calls.…
In most cases a local number will be the cheapest route for receiving inmate calls. But in the case of facilities using Securus, NCIC or City TeleCoin we get out of state numbers to save you money. Sometimes our service can save you as much as $12.00 per phone call, other times it will not save anything. If you would like to get an honest assessment, let us know the name of the facility and your telephone number before you...
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Will I lose my minutes if I pay for another line?
No, one has nothing to do with the other.…
No, one has nothing to do with the other. If they are on the same account, an additional line will only add minutes to your account.
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How long after 24 hrs can they hold you without a charge?
It depends on the charges and the bond.…
It depends on the charges and the bond. They can hold you for a number of reasons without an "out date", citing "material witness", "pending new charges", "magistrate hold", "jurisdictional detainer" or a myriad of legal options they can use. Without us knowing what the original charge was, it is difficult to pin down the reason for certain.
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Is there a specific time frame that inmates have phone privileges during processing?
When an inmate is in admission and processing there is a short period of time where they are not allowed phone calls or visitation.…
When an inmate is in admission and processing there is a short period of time where they are not allowed phone calls or visitation. There is an orientation that must take place prior to the privileges being available. This is normally no more than a two week hold but it is normally less than that.
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Can I visit my husband in the hospital ward?
We would not have a record of what hospital they might take an inmate or if there are different rules for infirmary visitation.…
We would not have a record of what hospital they might take an inmate or if there are different rules for infirmary visitation. You might try calling the facility and ask to speak with the case manager, counselor or unit team secretary to get more information.
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What are the rules for Probation in Colorado?
STANDARD CONDITIONS OF SUPERVISION under Colorado law, here are the most common: THE COSTS OF PROBATION SUPERVISION – paying a monthly payment for the costs of…
STANDARD CONDITIONS OF SUPERVISION under Colorado law, here are the most common:
THE COSTS OF PROBATION SUPERVISION – paying a monthly payment for the costs of supervision.
Paying any FINES AND COURT COSTS imposed by the court;
Paying RESTITUTION to the alleged victim;
REPORTING to Your Probation Office
NOT POSSESSING ANY WEAPON OR FIREARM unless expressly authorized by the court;
Not CHANGING YOUR RESIDENCE OR EMPLOYMENT OR LEAVING THE COUNTY OF YOUR RESIDENCE WITHOUT YOUR PROBATION OFFICER’S PERMISSION;
NO NEW VIOLATIONS OF LAW
NO USE OF NTOXICANTS...
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Descuento de servicio telefonico
Gracias por su email.…
Gracias por su email. Si esta interesada en abrir una linea de telefono con nosotros, solo tiene que ir a nuestra pagina de internet https://www.inmateaid.com/shop/calls , hacer click en la parte que dice: CLICK HERE, complete el estado donde se encuentra la prision, el nombre, su numero de telefono celular, que tipo de plan quiere tener y presione continuar. El sistema le dará un listado de lo que le esta cobrando y le pedir a su tarjeta de credito.
Una vez...
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How much money should I put on books for commissary?
Most inmates are able to spend between $50 - $75 per week.…
Most inmates are able to spend between $50 - $75 per week. But, we advise our readers to only put the amount that you can afford. Don't go broke funding your inmate's commissary account. Commissary is for the "extras", the facility provides everything that an inmate need to sustain themselves.
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Where do I find a person's mugshot?
You might go to the website of the county sheriff where he was arrested.…
You might go to the website of the county sheriff where he was arrested. Not all of them post the mugshots, the booking agency is the "owner" of the mugshot and they may or may not elect to post it.
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What are the rules for visitation and getting on an inmate's visiting list?
This depends on the rules of the specific facility.…
This depends on the rules of the specific facility. Some require an application and background check, others allow you to walk in with a valid ID. We would strongly advise you to call the facility itself and ask to speak with someone about the visitation rules.
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How long does it take to get on a call list?
This depends on the rules of the specific facility.…
This depends on the rules of the specific facility. Some require an application and background check, others allow you to be placed on a list that the inmate submits. We would strongly advise you to call the facility itself and ask to speak with someone about the calling rules.
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My husband has a parole violation and also caught a new charge how long do you think he will get?
Parole violators are brought before the same judge that imposed the original sentence.…
Parole violators are brought before the same judge that imposed the original sentence. This is problematic because the judge first gave your husband a lenient ruling. Now your husband has to tell the judge why he violated, AND caught a new charge. We do not predict leniency this time around. Most likely he will have to do the amount of time that the parole cut and maybe even more time for the new charge - depending on what it entailed....
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How do I check my inmate phone balance?
The balance of minutes available on the InmateAid Discount Telephone Service may be requested by email to aid@inmateaid.com.…
The balance of minutes available on the InmateAid Discount Telephone Service may be requested by email to aid@inmateaid.com. If you are close to or exceeding the minute plan, InmateAid will send you notification or Invoice detailing the overage minutes.
If you are exceeding the 300-minute Monthly Plan, the better option is to switch to the Quarterly plan which means you pay another $39.90 for the next two months ($19.95 x 2) and receive the 1000 minute/month plan. Each month is for...
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How do you get a visit if you are denied permission due to being on probation?
To get a special visitor's permission you would need to contact the warden and ask them to grant you a visit.…
To get a special visitor's permission you would need to contact the warden and ask them to grant you a visit. Depending on the crime in which you are on probation for, you have a 50/50 change of getting this approved. Be patient, this is not an easy and swift process.
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