Recently Asked
Inmate Care Packages
How to Send Care Packages to an Inmate in Prison?
Sending a care package to someone in prison is not as simple as boxing up items and shipping them from home. Most correctional facilities do not accept...
Send Inmate Money
How to send money to a inmate in Jail or Prison?
Sending money to an inmate is one of the most practical things you can do to support someone on the inside. Money on their books gives them access to...
General Prison Questions-Terminology
"What is the difference between jail and prison?
Jail and prison are two distinct types of correctional facilities that serve different purposes, house different populations, and operate under different...
Inmate Phone Calls
How do I get a phone call from my husband who has just been transported there
When an inmate arrives at a new facility, phone access does not begin immediately. There is an intake and orientation process that typically takes one to two...
More Questions
How is Earned Release Supervision (ERS) determined?
When an inmate is sentenced to serve time, an Earned Release Supervision (ERS) date, a tentative release date and a maximum release date are configured.…
When an inmate is sentenced to serve time, an Earned Release Supervision (ERS) date, a tentative release date and a maximum release date are configured. The earned release supervision date is based on an inmate serving a percentage of their sentence. For example, an inmate may be required to serve 85% of a sentence in a facility and is eligible to serve the remaining 15% on ERS.
There are many factors that are considered in calculating an inmate’s ERS date. An...
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How does the inmate know about the Discount Telephone Service I just bought?
You will have to notify the inmate.…
You will have to notify the inmate. We offer the free use of our letter service if you'd like to use it as a means to relay the new number and what they will need to do to use it. Send us an email to aid@inmateaid.com to request a coupon code for this letter. We will usually throw in a free photo for you to send as well
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How can I get my inmate's custody status changed?
The custody and security levels are set by the Department of Corrections or the Bureau of Prisons.…
The custody and security levels are set by the Department of Corrections or the Bureau of Prisons. Their determination cannot be challenged or appealed. Your inmate might have something in his past that has cultivated a profile that brought the administration to determine this level of custody. There could be an issue of available bed space. There is no "supposed to" in prison. Outside forces have no bearing on the way the inside runs it's facilities. You can always call...
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If the inmate is in lock down are they still able to receive mail?
Yes, mail is considered sacred in prison and even during lock down, administrative or disciplinary segregation the mail still gets delivered to the inmates.…
Yes, mail is considered sacred in prison and even during lock down, administrative or disciplinary segregation the mail still gets delivered to the inmates.
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Do I have to put money on their account in order for them to write back on here?
Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary.…
Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones.
If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your inmate would...
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My inmate was moved after using your letter service, what happens to the letter?
Yes, we will absolutely resend the mail for you to the new location - NO CHARGE.…
Yes, we will absolutely resend the mail for you to the new location - NO CHARGE. Just send us the new institution and we will make the change in your inmate's profile and send it them that same day. Email us:
Aid@InmateAid.com
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How will I know when he will get the letter or postcards?
There is no return-receipt feature to this service.…
There is no return-receipt feature to this service. The only way you will know for sure is when your inmate thanks you for sending it. Mail takes a couple of days through USPS. Once it arrives in the mail room it is up to the staff to read the letters, review the pictures and determine when they will hand it to the inmates at mail call
.
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How do I find out how much my husbands inmate fees are?
You can check with the Clerk of the Court where he was sentenced.…
You can check with the Clerk of the Court where he was sentenced. Ask for a copy of the Judgement and Commitment Order signed by the judge. It will have the confinement order and any fine, restitution or court fees owed. If the jail is charging a daily incarceration fee like some jails are now doing, you will have to call them as find out what the rate is.
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Do the facilities take money out of an inmate's account, if so why?
If the facility has stopped deducting inmate fees when you order care packages for your husband, it could indicate a few possibilities, but it doesn't…
If the facility has stopped deducting inmate fees when you order care packages for your husband, it could indicate a few possibilities, but it doesn't necessarily mean that he currently has money on his books. Here’s what it could mean:
1. Change in Facility Policy:
Fee Structure Adjustment: The facility may have changed its policy regarding how they handle fees related to care packages or inmate commissary accounts. Sometimes, facilities modify their processes, deciding not to deduct certain fees directly from care...
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What Does a Fugitive of Justice Charge Mean in Arizona?
A fugitive of justice charge means that another state or jurisdiction, in this case likely Los Angeles County based on the LACBA reference in the warrant…
A fugitive of justice charge means that another state or jurisdiction, in this case likely Los Angeles County based on the LACBA reference in the warrant number, has an active warrant for your daughter and Arizona is holding her until that jurisdiction comes to collect her. She has not necessarily been charged with a new crime in Arizona. The charge is essentially a holding status while the extradition process is arranged.
The LACBA prefix on the warrant number points to Los...
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When is it time to walk out on my inmate?
This is a question that is not for us to answer for you.…
This is a question that is not for us to answer for you. You cannot let the silence convince you of one thing or another. If you confirm it, that is one thing but to break up "thinking it is someone else" might be a mistake. There might be another explanation since the whole prison-thing is about isolation. They might have phone privileges suspended, or he might not have funds to call, or maybe he thinks you are with someone...
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What’s the difference between consecutive and concurrent sentencing?
When sentences run concurrently, defendants serve all the sentences at the same time.…
When sentences run concurrently, defendants serve all the sentences at the same time.
When sentences run consecutively, defendants have to finish serving the sentence for one offense before they start serving the sentence for any other offense.
If a defendant is convicted of a number of crimes that carry lengthy prison terms, the difference between consecutive and concurrent sentences can be tremendous. The same factors that judges tend to consider when deciding on the severity of a sentence (for example,...
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Why do inmates get transferred from level 4 prisons to level 3 prisons or lower?
As an inmate does his time and is not receiving any incident reports, their custody level will change for the better.…
As an inmate does his time and is not receiving any incident reports, their custody level will change for the better. That is the incentive for an inmate to maintain good behavior. The lower the level of custody, the easier their time is. The higher security facilities have inmates with long sentences and not much to lose when it comes to igniting situations with rule breaking or violence. Inmates that want to go home follow the rules and get rewarded...
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How do I find a good criminal attorney?
There is no real quick way to speed up extradition.…
There is no real quick way to speed up extradition. You will have to let the process play out. This is done sometimes to sweat the inmate into a plea agreement. Finding a good attorney is not the easiest thing to do or the cheapest. You will have to talk with your daughter and get a feel for her case.
No one really "knows a good criminal attorney" unless they have been through a criminal TRIAL and been found not-guilty....
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How do I find out my brothers release/parole date?
The inmate always knows their out-date - your brother knows for sure.…
The inmate always knows their out-date - your brother knows for sure. You can also call the facility and ask to speak to his counselor or case manager. You might find the information online; if he is in federal for sure, and most of the state websites have their release date.
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