Prison phone calls are one of the most important lifelines between an incarcerated person and their family, and one of the most expensive. The prison phone industry has historically operated as a near-monopoly charging rates that few other consumer services would get away with. This section covers how the prison phone system works, why rates are so high and what has changed in recent years, how debit calling accounts function, how to get a number approved on an inmate's call list, how InmateAid's local number service reduces call costs by up to 70 percent, and what international callers need to know about reaching a US facility from another country. The questions answered here come from families who are paying too much for calls and from inmates trying to navigate phone access from inside. Understanding how the system works is the first step toward getting the most contact for the least cost. See also our sections on Money Transfer and Commissary.
Subject: Inmate phone calls
just send an email to aid@inmateaid.com and we will send you a new number immediately.
Subject: Inmate phone calls
Para nuestro Servicio, el preso usa el número que le proporcionamos. Este número se corresponde con el servicio de la instalación para obtener la tarifa más baja que ofrecen. El cargo por llamada es normalmente un 50% más bajo con el mejor número de teléfono
Subject: Inmate phone calls
We are sorry to hear the news of your son's sentence. There is going to be an orientation period of a week or so. Once that is completed, he will be allowed to make phone calls (you cannot call him) through GTL-Connect Network. If you are in South Carolina, we might be able to save you a decent amount with an out-of-state number (that forwards to your current number). You can write him and send him reading material that he's...
Read moreSubject: Inmate phone calls
YES, Amtell's service is priced best for a local number (save 50%). We can get them for you anytime for any period of time.
Subject: Inmate phone calls
probably not, but we don't know enough about your inmate's situation to comment further
Subject: Inmate phone calls
They MUST use the new number. It is the number itself that creates the price difference
Subject: Inmate phone calls
The first bit of free advice is to stop accepting "collect calls" from the jail. When you accept the call, it is at the most expensive rate. Regardless if you use InmateAid or not, you need to set up a prepaid account at GTL. If you are in-state, the calls are going to be more expensive than if you had an out-of-state number. We get you the right number that will save you money, or we refund the transaction. You...
Read moreSubject: Inmate phone calls
there are two prices for the calls. our computers use their rate data to determine the best price per call. sometimes the service saves a lot, sometimes It cannot save anything (because your number is already at the lowest tariff offered). You can email us at aid@inmateaid.com to get an honest estimate before buying.
Subject: Inmate phone calls
The inmate might have gotten an incident report for something and the penalty is not phone for 3-6 months. That is a real possibility.you should send him a letter and let him know you're concerned
Subject: Inmate phone calls
county jail phones are almost all day and evening. they are on at about 8:00 am and are cut off at about 9:00 pm.
