We would be happy to help you set it up, call 866-966-7100.

Depending on his housing situation, the typical phone times are 6am - 9:30pm, but this is for general population. Some inmates have a phone in their cell and can call 24/7.

No, that "exception" pertains to how a phone service is funded. There are about 30 prison phone companies that fight for the contracts of over ten-thousand facilities. The federal system is self-contained, there are no outside providers. This means that your inmate has money deposted on his TruLinks account (where his money is deposited by Western Union), the inmate moves the money between telephone, commissary and email. The cost of the calls are paid for from these funds,

Unfortunately no, this is a prepay service

Probably, but you will have to check with them to see the status. If the account is open and funded, the number you registered may or may not be the BEST rate available. This is a good place to tell you that in 75% of the cases, we can get a number that will give you a better rate through this very service through Securus. There is no charge to get an honest estimate, email us your number and the

No, unfortunately all of the prison/jail phone carriers have gone to monopolistic systems sharing revenue with the facilities.

Yes

Usually immediately, if not within a few hours

He can call as long as there is money on the account.

InmateAid works in EVERY facility but we are not a replacement for the phone service there, we provide numbers that make the cost of each call less than if you were to only use your current number (where applicable). Sometimes our member has a number that is already at the lowest price. If we cannot help save money, we do not issue the number. Please email (aid@inmateaid.com) us your number and we will give you an honest estimate of the