Within the first week of completed orientation 

yes

we can change the forward-to number. please let us know the details and we will make the change immediately... SEND INQUIRY TO: aid@inmateaid.com

the only "sure way" is a postcard or a letter letting them know the specifics

The phone system through InmateAid allows you to "use a local number" inside the United States so that your inmate doesn't have to absorb the high cost of international calls

You cannot call an inmate, the inmate MUST initiate the call. If you want to get the conversation started, send them a postcard with your number on it

Buenos días. Entendemos su confusión y estamos aquí para ayudarle. Hay dos pasos importantes que deben completarse antes de que su familiar pueda llamarle. Primero - comparta el número nuevo con su familiar Cuando se registró en el servicio de llamadas de InmateAid, recibió un número de teléfono nuevo por mensaje de texto y por correo electrónico. Ese número también está disponible en su panel de cuenta en InmateAid. Este es el número que su familiar debe marcar

Maybe send them a postcard with your number on it

Inmate phone privileges begin after orientation, usually within the first two weeks. They will have to have some money in their inmate account or they could call you collect (THE most expensive prison call). If they have money to call, they can call every day...

Yes