It takes a few days to make it into the hands of the inmate. The delivery takes 2-3 business days and then once in the mail room, all mail is inspected and read for content. There are delays that occur once there that are out of our control. Please be patient, our delivery success is almost 100%. We do not have an independent verification system - your inmate will have to let you know they've received it.
Read moreThere is no universal answer, but understanding what the board looks at helps explain why some people make parole the first time and others do not. The nature of the offense matters significantly. Violent offenses, sex offenses, and crimes involving weapons or serious harm to victims face more scrutiny at a parole hearing than non-violent or property offenses. The board is evaluating risk, and the underlying crime is the starting point for that assessment. Institutional behavior is equally
Read moreBefore an inmate is released, the facility runs a check through the National Crime Information Center, commonly known as NCIC. This is a federal database maintained by the FBI that contains records of outstanding warrants, detainers, protection orders, and other law enforcement flags from jurisdictions across the entire country. If the NCIC check comes back clean, meaning no outstanding warrants, holds, or detainers from any jurisdiction, the release proceeds as scheduled. If something comes back on the check, the
Read moreIt happens, but it is not common and the circumstances that make it possible are more limited than the question might suggest. Visitation rooms are supervised environments. Officers are present, movement is restricted, and interactions between visitors who do not know each other are typically brief and incidental. The opportunity for meaningful connection between strangers in that setting is genuinely limited compared to what gets imagined from the outside. That said, visitation waiting areas can be a different
Read moreWaiting for parole board results is one of the most nerve-wracking experiences in the incarceration process, and the Arkansas system does not make it any easier with fast updates. The Arkansas Department of Corrections inmate search at adc.arkansas.gov is the right place to check, but database updates after a parole board hearing can take several days to a week or more before any change in status appears. If the page looks the same as it did before the hearing,
Read moreAt places like Madison Work Center, there is no single “right” amount to send. What inmates spend varies a lot based on habits, appetite, and what they are used to having. Here is a realistic breakdown: Basic needs (covered by the facility): Toiletries like soap and toothpaste (basic versions) Meals (standard portions) Clothing and essentials Commissary extras: This is where your money goes: Better hygiene items (name-brand, more comfortable) Snacks and drinks Writing
Read moreDon't do it. It seems like an easy answer but the response from the feds will be swift and severe. Your inmate will go back into federal prison with a higher custody level.
Read moreIf the line is set up and operational but calls are not coming through, the most common explanation is that an additional step needs to be completed with the facility's contracted phone carrier before the number can actually be dialed from inside. InmateAid provides the local phone number and confirms it is active on our end. But the number also needs to be registered and approved within the jail's own phone system before your inmate can use it. That
Read moreIt depends on the reason as there are many reasons letters get returned to us. If the facility changes their policy and does not allow letters and or photos we definitely refund your money. If the inmate gets moved, released or rejects the letter - no refund. If there was no inmate ID, wrong facility chosen by user, content deemed by the facility to be unacceptable - no refund. If the letter comes back with a reason, we will notify
Read moreThere is usually some period of time where the inmate goes through orientation and subsequent approvals have to occur before visits and phone calls are allowed. If you call there and ask, you will get the timelines for these functions. Call 508-995-6400
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