Ask the Inmate | Offender Phone calls

Subject: Offender phone calls

If I set up an account with globel tech for a local number and am still waiting for a new local number do I still need to set up a phone account with securustech.net the advance phone account to receive calls? Or does globel tech handle all this ?

Whichever phone company has the contract with the prison/jail your inmate is in, you will HAVE to use them. Getting the local number is good if Global Tel*Link is the provider. If it is Securus, then we need to check their published rates to see which number will work best. Securus' rates are sometimes worse for local numbers and better for long distance numbers. The only way to know for sure, and to get an honest assessment of whether getting

Subject: Offender phone calls

Will this work automtically

“Ask the Inmate” is not a direct communication link to a particular inmate, it is a question and answer forum between you and a former inmate who knows how things work on the inside. To communicate, you can write letters or send photos - you will have to go to your My Account area and click on the Inmate Page and then click "Letters". You will be able to communicate to them through there.

Subject: Offender phone calls

How does this work? I have a prepaid cellphone. Can I still do the local number but still receive calls from other people on my original phone number?

Yes, the local number we give you forwards to your pre-paid cell phone, the only person dialing this number will be your inmate calling you from the jail. It will not affect your cellphone, your number or interfere with any incoming calls

Subject: Offender phone calls

My spouse is at McLennan County Hwy 6 (Waco) area code 254. I use the google voice and have him call a long distance number in Las Vegas (area code 702) that is transferred to my phone (that originates from Austin TX - area code 512). Needless to say I am looking for a more cost effective way to speak to my husband without "breaking the bank" so to speak. InmateAid details a price along with free long distance minutes but why the free minutes and would I benefit from Inmate Aid? My spouse purchases calling cards and dials the long distance phone # to reach me. Our calls cost about $3-$4/15mins

The best that our service could do for you is cut the price of the calls down to just under $2.00 per call instead of what you are paying. You have to do the math and see if saving $2.00 per call is worth $20 per month. You would have to be speaking more than 10 times per month to cover the cost of the service.

Subject: Offender phone calls

is there any ways my boy friend can get at least a free phone call

Free phone calls are usually in the county jail when first booked, but it is not a guarantee. We don't think that they offer a free call in the state system

Subject: Offender phone calls

I don't know how it really work . i trying to be able to have someone call me from state jail. I already have an account with Securus. But it looks like i got to have a different account for him since he move to state jail. The use different phone lines.

The phone service at a particular correctional center is set up through bid process. In this case, Securus has the contract for all inmate outbound calling and to tape record the calls - essentially a monopoly. Therefore, you have to use them to receive any calls. The choice is whether you pay Securus for a long distance call (to your number) or a to a number that we get you. Securus has a rate calculator on their website so that

Subject: Offender phone calls

How will the inmate no that money was paid for them to call their wife??

You will need to let them know. If you need a coupon to use our letter system, please email us a request and we will be happy to help you.

Subject: Offender phone calls

Ok how can I get a local number for my inmate in the USP Canaan Facility I have a account with telepigeon but every time I call its the same answer. We don't have a local number available, so my question, how can I get an available local number and a cheap rate so I can talk to him its been over a month now?

We have a large selection of local lines for USP Canaan in Waymart, PA. Click here to get started. The real question is, why didn't you come here first?? :))

Subject: Offender phone calls

i signed up for the telephone service. How does my inmate call me on the number I listed?

You have to get the number to your inmate. No facility will pass on messages to inmates (as a general strict rule). If you would like to use our letter service on the house, email us at aid@inmateaid.com and we will send you a coupon code with instructions on how to write your inmate and inform them of the new number to dial out.

Subject: Offender phone calls

My husband is in Hollis work center. He will be there or in Oklahoma City work center until July or August. Just wanted to make sure this system will work for him there and on to the next place and if it is a better deal?? That is a lot of money for it not to work!

Our system is perfect in all detentions centers, jails and prisons. InmateAid helps navigate the rules and nuances that exist in an industry with varying rules and regulations. If it is the phone service, and your inmate gets moved, InmateAid is the only company that will make changes in your account (like a new number if they get moved) at no additional cost. Let us know what you wish to accomplish and we can help guide you through successfully.

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