No, one has nothing to do with the other. If they are on the same account, an additional line will only add minutes to your account.

When an inmate is in admission and processing there is a short period of time where they are not allowed phone calls or visitation. There is an orientation that must take place prior to the privileges being available. This is normally no more than a two week hold but it is normally less than that.

Gracias por su email. Si esta interesada en abrir una linea de telefono con nosotros, solo tiene que ir a nuestra pagina de internet https://www.inmateaid.com/shop/calls , hacer click en la parte que dice: CLICK HERE, complete el estado donde se encuentra la prision, el nombre, su numero de telefono celular, que tipo de plan quiere tener y presione continuar. El sistema le dará un listado de lo que le esta cobrando y le pedir a su tarjeta de credito. Una

This depends on the rules of the specific facility. Some require an application and background check, others allow you to be placed on a list that the inmate submits. We would strongly advise you to call the facility itself and ask to speak with someone about the calling rules.

The balance of minutes available on the InmateAid Discount Telephone Service may be requested by email to aid@inmateaid.com. If you are close to or exceeding the minute plan, InmateAid will send you notification or Invoice detailing the overage minutes. If you are exceeding the 300-minute Monthly Plan, the better option is to switch to the Quarterly plan which means you pay another $39.90 for the next two months ($19.95 x 2) and receive the 1000 minute/month plan. Each month

Yes, your inmate must dial your number to call you. If he did not bring a list of numbers with him, or he does not know your number you will need to send him a letter or a postcard so that he may put the number on a calling list.

No, that is largely a myth. In police custody, maybe but if he is processed in a county jail, there are no free calls. There will be a payphone that they will have to use and make a collect call. This is a super-expensive way to communicate and it will be $15 per call. We have a program that will allow the calls to be at the cheapest possible rate for that facility. The biggest issue is that

InmateAid is NOT a replacement for the phone service at the prison or jail, we make their service cheaper with local phone numbers (or in the case of Securus, NCIC or City TeleCoin we get out of state numbers to save you money). Sometimes our service can save you as much as $12.00 per phone call, other times it will not save anything. If you would like to get an honest assessment, let us know the name of the facility

You have almost finished the process. You've entered your inmate, their location and your number. The phone carrier at the Central Virginia Regional Jail is Securus. We are not a replacement for them, we get you a local number to make the calls cheaper when you use them. We charge $19.95 per month to get you the number and the forwarding of the long distance call to the phone line you've given us. By getting this local number, you are

The phone service at a particular correctional center is set up through bid process. Whichever company has the contract for all of the inmate outbound calls is doing the business without any competition. Therefore, you have to use them to receive any calls. The choice is whether you pay them for a long distance call (to your number) or a local call (to a number that we get for you). If you are already local, we cannot save you money