Inmates can call collect as long as it is to a land line that has a billing arrangement with the carrier. Generally what has happened to this feature is that with so many cell phones in use, there is no way for the carrier to bill you after-the-fact, which is why this option is not as popular as it was before

Valdosta State Prison uses GlobalTel*Link (connectnetwork.com) as they carrier. You have to set up an account with them to receive calls. There is a distinct price difference between the cost of a long distance call and the cost of a local call. We can get you a Valdosta GA number and save $4.35 per call. If you would like an honest assessment of your situation, please email us your telephone number and we will let you know if this would

Our Discount Telephone Service works for almost every facility in the country. If you send us your telephone number and the name of the facility, we will give you an honest estimate before you sign up.

Yes it does, very well. But please be mindful that InmateAid's service is not a replacement for the service at Putnam County Jail, they use Securus. If you live in Indiana, your inmate calls have been $9.00 plus tax per 15-minute call. With a number from InmateAid, we can get the calls down to only $3.15 - you will still be paying Securus for the calls, but the $6.00 per call savings pays our $19.95 fee in less than four

Yes, but in most cases you need to set up an account with the carrier that has the contract with the prison/jail. Send us your telephone number and the facility name - we will give you an honest estimate about a possible discount before you sign-up

The new phone number you've received from InmateAid.com must be relayed to your inmate by you. There are a few ways to accomplish this. You can call the facility and ask one of the staff members, the counselor or case manager if they will give the new number to your inmate. This does not work all of time. You can use once last "expensive call" to convey the number, you can see them in visitation or send a letter. If

Inmate Debit Account: Accounts are set up and funded through Inmate Banking Services. Inmates can use money in their inmate banking account to purchase debit calling time through the Inmate Store instead of setting up an account with IC Solutions.

The phone service at all the prisons, jails and detention centers are set up through bid process. The winner of the contract is the ONLY provider for that facility making them a monopoly - Telmate in this case. Therefore you have to use them to receive calls. The choice is whether you pay them for a long distance call or a local call (to a number we get for you). Here is how it works... We get you

Phone time varies by the penal system that your loved one is incarcerated in. The federal system is 300 minutes per month. State prions and county jails have more available time to communicate by telephone. Normally, the phones are on at 6am - 9:30pm but we advise checking with your particular facility to know for certain.

In most cases a local number will be the cheapest route for receiving inmate calls. But in the case of facilities using Securus, NCIC or City TeleCoin we get out of state numbers to save you money. Sometimes our service can save you as much as $12.00 per phone call, other times it will not save anything. If you would like to get an honest assessment, let us know the name of the facility and your telephone number before you