Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Offender phone calls

...figure about a week

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Subject: Offender phone calls

Call the halfway house and ask to speak with a counselor. They can best advise you on the ways that communication with your inmate is permissible

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Subject: Offender phone calls

the only way is to write them a letter... tell them how you feel, remind them of your telephone number and see "if you can help by paying for the phone time".

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Subject: Offender phone calls

Yes, absolutely! Simply email us at aid@inmateaid.com to request a "change of inmate facility" and provide us with the details and we are happy to transfer the minutes

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Subject: Offender phone calls

You might have pushed a number on the keypad that causes the line to be blocked from the inmate. Try calling the counselor on duty and request your line be unblocked, it's a manual override a the prison

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Subject: Offender phone calls

It works the same way for both. The phone carrier at the prison charges different rates for different phone numbers. We have an algorithm that takes into consideration the rates from the carrier's rate calculator against the phone number of the user to determine if we can save you money with a different phone number (which conveniently forwards to any cell phone) connecting you to your inmate at the lowest published rate.

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Subject: Offender phone calls

Hay más de 18.000 prisiones y cárceles y alrededor de 25 compañías telefónicas independientes que contratan instalaciones individuales. En casi todos los casos, existe una amplia variación de precios según su ubicación. En la prisión federal, las tarifas son de seis centavos por minuto para un número local, 21 centavos por minuto para una llamada de larga distancia. Cualquier número local ayudará a un preso federal a ahorrar dinero. Emitimos la línea local, se la dan al interno que tiene

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Subject: Offender phone calls

  We have an algorithm that tells our system what number is the lowest priced. We use all of the carrier's own rate calculators to determine if we issue a line or not. Here is a link to the Securus' Rate Calculator (https://securustech.online/#/rate-quote). This rate calculator allows the customer to see what the rates are... in many cases the savings are 50-75% off.

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Subject: Offender phone calls

  There are over 18,000 prisons and jails and about 25 separate phone carriers that contract with individual facilities. In almost every case, there is a wide price variance depending on your location. In federal prison, the rates are six cents per minute for a local number, 21 cents per minute for a long-distance call. Any local number will help a federal inmate save money. We issue the local line, they give it to the inmate who

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Subject: Offender phone calls

Depends on how the account is set up. If you set up a "one-number only" Service like InmateAid, only the calls you pay for will come to you. 

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