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Yes you can do this all on the website. As long as you have the information and a valid credit or debit card, the new phone lines are emailed to you 24/7/365 - If you are having any problems, please call our offices to set this up 866-966-7100
Read moreYes, in most cases depending on the institutions
Read moreIf your inmate is transferred within the same system, (i.e. CDCR state prison system) then your phone application/approval will move with the inamte
Read moreGlobalTel*Link (GTL) or connectnetwork.com is a real prison phone company. Globaltel.com is a company that uses the name of that prison phone company to trick you into thinking you are using the real GTL. They are not! InmateAid is not a replacement for the real GTL, we get you numbers that you use with GTL to make the calls less expensive. If you are long distance from a prison or jail, the cost of a 15-minute GTL call is
Read moreIf your inmate gets moved at anytime, InmateAid's longtime policy has been to replace phone numbers on active accounts at NO CHARGE, no matter the reason. If your inmate gets transferred, email us the new location and we will have a new number for you, usually within an hour of your request. If the line gets blocked, we replace the number, no questions and no cost.
Read moreIs paying $14.99 per call to the phone service at the jail a scam? The discount phone service gets a telephone number (forwarded onto your current line) that reduces what the prison phone service can charge you. All it does is save money, the phone companies hate it and will tell you it's a scam while they are taking your money in big piles for simple 15 minute phone calls because they have a monopoly on the service to your
Read moreThis is controled at the facility level and the calls are usually 15 minutes. There are exceptions but 15-minute calls are the standard,
Read moreNo, inmates may not receive incoming calls.
Read moreThe most logical way is the InmateAid Discount Telephone Service which will bring the price of those calls to about $2.00. For us to give you an accurate estimate we would need to know the name of the facility and your telephone number. We will do a rate center match with the phone company software are give you an honest quote.
Read moreContact us, we know for 100% certainty we can get the call down to $3.00. Before you sign up, send us your number and the name and state of the jail and we will give you an honest estimate of the savings
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