You will have to use Infinity to receive calls from your inmate. They have the contract, they are the company that Lowndes County Jail in Valdosta GA uses to tape record the call and to share revenue income from inmate calling with. The only way to save money is if your inmate is calling you long distance where the calls are costing $5-15 each. The local calls cost less than $2. InmateAid will get you a local line to use

We cannot save you money if you are already local unless the prison is using Securus. Some cases where Seucurs is involved, the local calls are super-expensive and when we use a number from Florida or California, the price drops to $3 per call or less.

Yes, inmates can make outbound calls as long as their calling account has money. If you need more information on what to do or want to learn how to do it at the cheapest price, please email us at aid@inmateAid.com

Yes, the prisons have contracts with carriers where they share revenue for all outbound calling. You will have to fund that account either as a pre-pay account or get calling cards for your inmate who buys them at the commissary. Our service makes those calls cheaper by getting a local telephone number for the inmate to use. When they call the local number the carrier charges ONLY for a local call - InmateAid covers the long distance portion which is

Monthly charge is $19.95 - the recurring billing takes place on the 28th of the prior month. Quarterly charge is $59.85 and takes place of the 28th every three months. They are both $19.95 per month but if you can pay for three months in advance, we reward you with 1000 long distance minutes per month instead of 300 long distance minutes per month

It depends on a number of factors - What facility is your inmate in? Is it a county, state or federal facility? Where are you (your area code and NXX numbers, which are the second set of three numbers)? Once we area able match the rate center of the prison to your phone number we can determine locality. Local calls are almost always less than long distance except in some states where Securus has the contract; and they are making

card declined a couple times

Yes, that is exactly how it works

Absolutely NOT. Inmates caught with a cell phones could bring additional federal charges and additional time added to their sentence. Inmate calls are all recorded and charged through a single prison phone company or an internal account. The calls are expensive but the price of the calls can be cut through our Discount Telephone Service. If your inmate calls you "long distance", ask us and we will be happy to answer any questions getting the service set up for your

Our program will bring the cost of each phone call to the lowest possible price - but it depends on the facility, where it is located and who the current provider is that services that facility. A good general range is from $0.50 - $3.00. Most calls are in the $1.25 - $1.75 range. Let us know the details and we will try and give you a more accurate rate.