Simply email the new location to aid@inmateaid.com and we will get you a new local number for the new facility within an hour - there is no charge for this service.

The phone system should be the same in Allenwood as in almost all of the federal facilities. The inmates use Trulinks which is monitored and maintained by the BOP. Inmates have an internal, closed computer system that controls the inmate accounts: commissary, Corrlinks email and the telephone system. Loved ones from the outside fund this account centrally through Western Union. The inmate moves the money between the services at their discretion. During the holiday time (Nov & Dec) inmate get

You pay $19.95 for the local telephone number that comes with 300 long distance minutes or 1000 long distance minutes. There is nothing on the site that mentions "unlimited minutes" and any site that does, usually has other fees for things you won;t know about until you are billed for them. There are no complaints about InmateAid andthis service and as long as you know that you have to use the prison telephone company with your local line, you will

You will have to get the number to your inmate as most of the prison personnel will not pass along messages to the inmate. If you would like us to get you a coupon to use our letter service, on the house, just let us know and we will get you a coupon code to use.

The phone service at all of the prisons in the Arkansas Department of Correction is set up through bid process. In this case, GTL has the contract for all inmate outbound calling and to tape record the calls - essentially a monopoly. Therefore, you have to use them to receive any calls. The choice is whether you pay GTL for a long distance call (to your number) or a local call (to a number that we get you). If you

It is unfortunate, but we cannot get you a number for Pine Knot, KY.  It is very rare, but this rural area does not share their local lines with any outside carrier. If we can't get the line, they can only be procured by going there and getting a local cell phone. The federal system is the same throughout the country. The inmates create their own calling list on a closed computer system within the BOP. All inmates get 300

We get you a local telephone number to use with the service at the prison. You cannot use this as a substitute for them, nor can you accept a collect call through our number. The easiest way is to have your inmate buy calling cards from the commissary and dial the local number we issued you - it will ring on your number without changing anything on your end. Calling cards are available at the commissary in denominations of $10,

Yes. You have to set up the number we give you with whomever the service is at the jail. Our numbers will make the calls cheaper. We send you your new local number that is matched to the rate center of the detention facility in your order. It is with that number your inmate dials to connect to you. The savings you receive are different in every situation but if you want an estimate before signing up, give us the

Yes, your inmate (or you) have to pay for the local call. One single telephone carrier has the contract for all outbound calling - you have to use them for any call to connect. There are two distinct prices for local and long distance calling out of a detention facility. We get you a number that best takes advantage of their pricing. Our fee is absorbed by the savings per call. Try and look at this scenario like the old

Inmates cannot receive calls. Inmates have to make the outbound call to you. You will have to get involved with the payment part of the call - funding it from the outside which can and does get expensive. The service at Fannin is Securus. Depending on your number, the calls could be as little at 50 cents or as much as $12-14 each. We can give you an exact price for what each call would cost and if our Discount