We get you a local telephone number to use with the service at the prison. You cannot use this as a substitute for them, nor can you accept a collect call through our number. The easiest way is to have your inmate buy calling cards from the commissary and dial the local number we issued you - it will ring on your number without changing anything on your end. Calling cards are available at the commissary in denominations of $10,

Yes. You have to set up the number we give you with whomever the service is at the jail. Our numbers will make the calls cheaper. We send you your new local number that is matched to the rate center of the detention facility in your order. It is with that number your inmate dials to connect to you. The savings you receive are different in every situation but if you want an estimate before signing up, give us the

Yes, your inmate (or you) have to pay for the local call. One single telephone carrier has the contract for all outbound calling - you have to use them for any call to connect. There are two distinct prices for local and long distance calling out of a detention facility. We get you a number that best takes advantage of their pricing. Our fee is absorbed by the savings per call. Try and look at this scenario like the old

Inmates cannot receive calls. Inmates have to make the outbound call to you. You will have to get involved with the payment part of the call - funding it from the outside which can and does get expensive. The service at Fannin is Securus. Depending on your number, the calls could be as little at 50 cents or as much as $12-14 each. We can give you an exact price for what each call would cost and if our Discount

It would be a total of 600 long distance minutes for the month and may be used in any combination.

When you set up the Discount Telephone Service, it will be your responsibility to get the information to your inmate. There are some places where the staff will pass along this information but since it is not a normal practice we do not advise our members to go that route as it is largely unreliable. There are so many different rules in over 10,000 facilities (state and federal are very strict with the rules, too) that we cannot be sure

The telephone service at all of the TDCJ Prison facilities is a company called Securus. Securus' rules are often different than the rules at the jail so they can maximize the profit per call. Normally, the cell phone carrier should have nothing to do with the approval process of an inmate's calls. The process is supposed to approve a person, not a telephone type or it's underlying carrier. Some people use InmateAid's service to get a local number for cheaper

The phone service at a particular correctional center is set up through bid process. In this case, Global Tel*Link has the contract for all inmate outbound calling and to tape record the calls - essentially a monopoly. Therefore, you have to use them to receive any calls. The choice is whether you pay GTL for a long distance call (to your number) or a local call (to a number that we get you). If you are already local, we cannot

Offenders must participate in an orientation upon admission to any NCDPS facility. The department holds offenders accountable for the information presented in orientation. The department must provide orientation to newly-committed offenders within the first 28 days of admission. Once the orientation is complete, the inmate can get their phone list approved for outbound calls. Local calls will be a flat rate of $1.25. All long distance calls will be a flat rate of $3.40. You can fund it through a

We have several dozen inmates using the local numbers from InmateAid and they continue referring other families to us because the calls are costing them under $2.00. You know that there are instances where an area code matches another but the calls are still long distance. We feel certain that the 320 area code number that you are using is NOT local to the prison. if you want to communicate to us this 320 number, we can use the telephone