It would be a total of 600 long distance minutes for the month and may be used in any combination.

When you set up the Discount Telephone Service, it will be your responsibility to get the information to your inmate. There are some places where the staff will pass along this information but since it is not a normal practice we do not advise our members to go that route as it is largely unreliable. There are so many different rules in over 10,000 facilities (state and federal are very strict with the rules, too) that we cannot be sure

The telephone service at all of the TDCJ Prison facilities is a company called Securus. Securus' rules are often different than the rules at the jail so they can maximize the profit per call. Normally, the cell phone carrier should have nothing to do with the approval process of an inmate's calls. The process is supposed to approve a person, not a telephone type or it's underlying carrier. Some people use InmateAid's service to get a local number for cheaper

The phone service at a particular correctional center is set up through bid process. In this case, Global Tel*Link has the contract for all inmate outbound calling and to tape record the calls - essentially a monopoly. Therefore, you have to use them to receive any calls. The choice is whether you pay GTL for a long distance call (to your number) or a local call (to a number that we get you). If you are already local, we cannot

Offenders must participate in an orientation upon admission to any NCDPS facility. The department holds offenders accountable for the information presented in orientation. The department must provide orientation to newly-committed offenders within the first 28 days of admission. Once the orientation is complete, the inmate can get their phone list approved for outbound calls. Local calls will be a flat rate of $1.25. All long distance calls will be a flat rate of $3.40. You can fund it through a

We have several dozen inmates using the local numbers from InmateAid and they continue referring other families to us because the calls are costing them under $2.00. You know that there are instances where an area code matches another but the calls are still long distance. We feel certain that the 320 area code number that you are using is NOT local to the prison. if you want to communicate to us this 320 number, we can use the telephone

You will have to use Infinity to receive calls from your inmate. They have the contract, they are the company that Lowndes County Jail in Valdosta GA uses to tape record the call and to share revenue income from inmate calling with. The only way to save money is if your inmate is calling you long distance where the calls are costing $5-15 each. The local calls cost less than $2. InmateAid will get you a local line to use

We cannot save you money if you are already local unless the prison is using Securus. Some cases where Seucurs is involved, the local calls are super-expensive and when we use a number from Florida or California, the price drops to $3 per call or less.

Yes, inmates can make outbound calls as long as their calling account has money. If you need more information on what to do or want to learn how to do it at the cheapest price, please email us at aid@inmateAid.com

Yes, the prisons have contracts with carriers where they share revenue for all outbound calling. You will have to fund that account either as a pre-pay account or get calling cards for your inmate who buys them at the commissary. Our service makes those calls cheaper by getting a local telephone number for the inmate to use. When they call the local number the carrier charges ONLY for a local call - InmateAid covers the long distance portion which is