The 23-hour lockdown is real, but some cells have a payphone in them. If that is the case then there are no limits (except the prepaid money on their books).

You have to have a Securus account regardless... but the phone number the inmate dials has a wide range of prices for the same call. So, an InmateAid number will make the Securus call price significantly lower

You can send a letter or a postcard to give them the information.

Yes, absolutely!

usually about a week. there is an orientation that they must complete before the phones are open to them

Not really, the phones are open from 6:30 am to 9:30 pm with a couple of hours blocked off in the middle of the day when the inmates are supposed to be at their work assignment

...figure about a week

Call the halfway house and ask to speak with a counselor. They can best advise you on the ways that communication with your inmate is permissible

the only way is to write them a letter... tell them how you feel, remind them of your telephone number and see "if you can help by paying for the phone time".

Yes, absolutely! Simply email us at aid@inmateaid.com to request a "change of inmate facility" and provide us with the details and we are happy to transfer the minutes