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It's not a good idea to leave the ID off of the correspondence. If you did the letter through InmateAid, and forgot their ID number - we will resend it at no charge once you correct the information and email it to us.
Read moreInmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your inmate
Read moreThe letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction. The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 6pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status of
Read moreYou may communicate with an inmate at any time via the U.S. mail. They receive daily deliveries from the U.S. Postal Service. INCOMING AND OUTGOING MAIL WILL BE RESTRICTED TO POSTCARDS. THIS POLICY WILL NOT APPLY TO LEGAL CORRESPONDENCE.INMATES MAY RECEIVE MAGAZINES AND/OR BOOKS IF THEY COME DIRECTLY FROM THE PUBLISHER OR A BOOKSTORE, NO HARDBACKS ARE ACCEPTED.InmateAid will be launching a New Postcard service that will be available for use next month. We are excited about it and it
Read moreInmateAid's service is not email; it is with the US Postal Service. Inmates do not have Internet access. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Once they decide the mail is fit to be handed out at mail call, your inmate will receive it. Any delay that occurs at the facility is out of our control. We
Read moreThe facilities will not forward mail, they will return it to the sender. If you are using InmateAid's letter writing service, notify us of the move and we will resend it at no charge.
Read moreIt has to be on prison-approved glossy photo paper, no more that 4" x 6" in size. InmateAid uses the correct paper but if you have the equipment at home you can do it your self. Let us know if you'd like a coupon code to try the service out, on the house!
Read moreMail is considered sacred in a prison, detention center or jail. InmateAid's service is not email; it is with the US Postal Service. Inmates do not have Internet access. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it
Read moreInmateAid's service is not email; it is with the US Postal Service. Inmates do not have Internet access. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Once they decide the mail is fit to be handed out at mail call, your inmate will receive it. Any delay that occurs at the facility is out of our control. We
Read moreYes, ALL mail is opened and read for content and the pictures are scrutinized before it is handed to the inmate at mail call.
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