Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Reviewed on: February 07,2018

when I set up a phone account how do I find the new local number to tell my fiancé that is the number he is to call me on so we can have cheaper calls?

Asked: February 06,2018
Ask the inmate answer

The system will select the correct number for the lowest rates for the facility you select matching it to your current phone number. You will be emailed that number which will be immediately operational. One way to test it, is to dial the new number from another phone and listen for it ringing on your current phone number. The caller-ID should be the number we issued you. You can relay the new number using our mail service for free, just send us an email and we will give you a coupon so that there is no charge.

Accepted Answer Date Created: February 07,2018

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