Ask The Inmate. Real answers from people who've been there.

The sheriff's department from the county that issued the warrant is responsible for the transport. That means deputies from that county will travel to wherever the inmate is currently being held and physically transport them back to the jurisdiction where the warrant originated. Two things about how this works that families always want to know. First, they will not announce when they are coming. The pickup happens without advance notice to the inmate or their family, and that is entirely intentional....

Yes, and the savings are specific enough to be worth knowing exactly. With an Arizona 480 area code number, a 15-minute call from ASPC Yuma-Cibola runs $3.19. That is the rate your inmate is currently paying every time they dial your number. With an InmateAid local number matched to the Yuma facility, that same 15-minute call drops to $1.72. That is $1.47 saved per call. It does not sound dramatic until you do the math across a month. If your inmate calls...

Yes, and that step cannot be skipped regardless of which service you use. The application process is controlled by the facility, not by InmateAid. Every jail and prison requires anyone who wants to receive calls from an inmate to be on that inmate's approved call list. Getting on that list means submitting an application through the facility's phone carrier, whether that is Securus, GTL, IC Solutions, or whoever holds the contract at that particular jail. That carrier will verify your information...

InmateAid does not replace the prison phone company. Our Discount Phone Service works by using software to compare inmate call prices for all of the 25 or so prison phone carriers against all possible tariff scenarios. In 80% of the cases, a change in phone number will reduce the calls by up to 90% (usually 40-50%).  Some prisons use a system where the LOCAL line is the lowest price. So if you are not local, your calls will be 3-4 times more than a...