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Cape Girardeau Co Jail Visitation Center

County Jail

Last Updated: April 22,2024


Visitation Hours

Cape Girardeau Co Jail - Visitation

Times and days are subject to change without notice

  • Monday 8:30 am - 4 pm
  • Thursday 9 am - 4 pm
  • Friday 8:30 am - 5:00 pm
  • Saturday 10 am - 3:30 pm
  • Sunday 10 am - 3:30 pm
  • All federal holidays

This facility may also have a video visitation option, please call 573-243-3551 for more information, alerts, or scheduling changes.

General Visitation Information

Cape Girardeau County Jail - Visitation

Family and friends will be able to schedule visits and have visits from the comfort of their own home, office or anywhere equipped with a computer, camera and high-speed internet access. The same system can be accessed through an app on Android and I-phone apps. For those who don’t have access to a computer or smartphone, visitation for the entire jail system will still occur at the Jail utilizing the video visitation terminals located in the facility.

Visitation will no longer be confined to a one-day Saturday only policy. Safety and security for the inmates and staff will be increased by not having to move inmates to the visitation area. Inmates will instead visit from their housing units using the video visitation terminals.

Inmates will be limited to a 15-minute visit that will have to be scheduled at least 24 hours in advance but the system will allow for more than one visit a week if done off-site.

OR

Scheduling and conducting visits without having to drive to the Cape Girardeau County Jail facility will save time, money and will be more flexible to adjust to family and friends schedules. Visits can be scheduled for you to visit from your home computer or from the app you can place on your Android or I-phone.

On-site video visits are at no cost to the public, however, there is a fee for off-site visits.

On-site visits will be on Tuesday 9 a.m. to 4 p.m. and Thursday 9 a.m. to 4 p.m., will have to be scheduled 24 hours in advance and are also limited to 15 minutes.

Attorney, Probation and Parole, Division of Family Services, clergy representatives will still be able to have face to face visits.

If you have any questions concerning video visitation we encourage you to visit the Securus link below or you may contact the Cape Girardeau County Jail at 573-243-3551 option 1, or email through our “Contact Us” at www.capecountysheriff.org.

For further information or to learn when you can schedule a visit, please read the following information, visit the Securus link at the bottom or contact the Jail Division at 573-243-3551-option 1.

The only property inmates are allowed to receive by family members are:

FEMALE INMATES ONLY

3 pair of white socks (still in new unopened package)
3 pair white brief underwear (still in new unopened package, boxers or boxer briefs will not be accepted)
3 white bras (no underwire)

MALE INMATES

ARE NOT ALLOWED TO HAVE ANY CLOTHING ITEMS BROUGHT IN TO THE JAIL

Only prescription medications for inmates are permitted and they must be approved by the facility nurse. Inmate's personal property will not be released to family members on Saturdays, you must pickup the property on any other day of the week except for Saturdays. Inmates can purchase miscellaneous items such as stamps, deodorant, shampoo, etc. off of their commissary fund. Money can be left for inmates at any time for their commissary fund.

If you are currently on probation or parole or you have been incarcerated within our jail within the last year, you will not be permitted to attend visitation.

Frequently Asked Questions About

Video Visitation at Cape Girardeau County Jail

Q. How does the video visitation system work?

A: Inmates will visit with friends and family from a video visitation terminal in their housing unit. Friends and family will visit from a similar visitation terminal in public visitation area located in the administration lobby of the Sheriff's Office. These visits are referred to as "onsite" or "Public visitations.

This system will allow visitors to still come to the jail for visitation and it will also allow friends and family to conduct a "remote" or "at-home" visit from home using a computer or tablet with a camera and high-speed internet access.

Q. How often can I visit inmates?

A: Each inmate is allowed one 15 minute visit from friends and family members weekly at the jail. Inmates can have unlimited remote visits from home.

Q. Do I need to come at a certain time to see my inmate?

A: Friends and family can schedule visits with inmates during any time visitation is allowed. Public visitation hours are:

Tuesday and Thursday form 9:00 am to 4:00 pm

Q. Do I need to schedule my visit or can I just show up?

A: Visits need to be scheduled at least 24 hours in advance. Visits can be scheduled by either:

1. Using a video terminal in the public visitation area (lobby)

2. Using the website at securustech.net/videovisitation. Click on "Schedule an onsite visitation" at the bottom of the page and follow the steps listed.

When you schedule your visit, be sure to write down the following items:

1. The date and time of your visit

2. Six digit PIN number because you will enter this at the time of your visit

3. The video terminal you are assigned to (I.E. Public 1, Public 2, etc)

(IT IS YOUR RESPONSIBILITY TO HAVE YOUR PIN# TO DO VIDEO VISITATION-IF YOU DO NOT HAVE YOUR PIN# THIS WILL RESULT IN A LOSS OF VISIT DUE TO THE LIMITED AMOUNT OF TIME)

Q. Is there a charge for video visitation?

A: Each inmate will continue to receive one free onsite visit each week. Inmates can now receive unlimited remote/at-home visits each week. "At-home" visits normally cost (see securustech.net/videovisitation for current rates) for 15 minutes.

Q. When can I visit?

A: On-site Public visitation hours are:

Tuesday and Thursday form 9:00 am - 4:00 pm

At-home visits can be scheduled every day of the week during the following hours

  • Monday 6:00 - 9:00 pm
  • Tuesday 9:00 am - 1:00 pm and 4:00 - 6:00 pm
  • Wednesday - Sunday 9:00 am - 1:00 pm and 4:00 - 9:00 pm

Q. What do I need to do to visit from home?

A: You need either:

  • A computer, high-speed internet access, and webcam
  • An Android tablet/phone, high-speed internet access, and the Securus Video Visitation
  • app form the Play Store

You will need to do the following:

1. Create a visitation account at securustech.net/videovisitation

2. Request access to visit Cape Girardeau County Jail. Your request will be reviewed by jail staff.

3. Once you are approved to be an at-home visitor, you can then schedule at-home visits.

NOTE: No account is currently required for on-site visitation.

Q. Is there anything else I should know?

A: Here is some other helpful information:

1. There will be NO age restriction for visitation. However, ALL visitors 17 years of age and under must be accompanied by an authorized visitor.

2. Photo ID will be required for ALL visitors 17 years of age or older. Acceptable forms of ID will be, but not limited to, Driver's Licenses, State ID cards, School ID, and Military ID. Other forms of photo ID may be accepted if valid.

3. Children not allowed to visit may not be left unattended in the lobby.

4. If you have any questions about visiting from home, visit securustech.net/videovisitation for further information.

5. Arrive at least 5 minutes early for your visit. You will not get extra visitation time if your visit starts late.

6. Any activity deemed inappropriate (i.e. wearing revealing clothing, inappropriate display of body parts, recordings/photos made or displayed by phone or electronic device) will result in the visit being discontinued and possible loss of future visits.

Visiting Inmates at Cape Girardeau County Jail

All Visitors are subject to search once inside the facility.

The public may visit no more than one time per week, Monday through Saturday at this Jackson MO location. Visitors must sign inat least 15 minutes before their scheduled visits. If you schedule a visit and don't show up or show up late, you will not be allowed to visit the rest of that week, including Saturday. If a visit on Saturday is scheduled, and the visitor does not show up or shows up late, they will not be allowed to visit until the following Saturday. Repeated late arrival or no-show violations may result in longer suspension of visiting privileges. Inmates are allowed no more than one (1) visit per day. Visitors under the age of 18 must be accompanied by their parent or legal guardian, unless they are visiting a parent. Unaccompanied minors (under age 18) visiting a parent must present a copy of their birth certificate. Children must remain with the parent at all times during the visit. All visitors must have acceptable identification. This includes a drivers license with picture identification, military ID, or other verifiable picture ID. Three (3) pieces of non-picture ID may substitute for picture ID.

No mail or messages for inmates will be accepted. Mail must go through the U.S. Mail. Visitors may only visit the inmate they have signed up to visit. Any visitor who appears to be under the influence of alcohol or drugs will not be permitted to visit. Inappropriate behavior, including the use of profanity, will not be permitted. No weapons will be permitted. All other items listed in the jail lobby are prohibited. There is a maximum of four (4) visitors per booth, including children, and the door must remain closed.

All visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include: No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language; and no persons with a bare midriff will be permitted to visit. Visitors cannot bring items into the visiting area including weapons of any kind, purses, handbags, backpacks, diaper bags, food, drink, gum, baby bottles, pictures, books, toys, writing utensils, strollers or carriers, cell phones, cameras, or any other electronic devices.

Violation of the above restrictions may cause the visit to be cancelled or terminated, and visiting privileges may be suspended by the Cape Girardeau Sheriffs Department. The on-duty supervisor may cancel visits without notice due to circumstances within the jail.

Visitation Rules

County - Rules by type

The Cape Girardeau County Jail, located in Jackson, MO, plays a crucial role in facilitating successful offender reintegration into the community, a cornerstone of effective crime control strategies. With a focus on rehabilitation and community engagement, the center aims to support individuals as they transition from incarceration back into society. However, this process is governed by a multitude of rules and regulations that visitors must adhere to, ensuring the safety and security of all involved parties.

Visitors to the prison must navigate a complex set of guidelines regarding identification, conduct, and the items they can bring during visits. These rules are in place to maintain order within the facility and to protect both visitors and inmates. For example, visitors are required to present proper forms of identification upon arrival, such as a driver's license or government-issued ID card. This helps to verify their identity and ensure that they are authorized to visit the inmate.

Furthermore, visitors must adhere to strict rules regarding their conduct while inside the facility. Disruptive behavior, the use of loud or obscene language, or engaging in any form of sexual behavior can result in the termination of the visit and may lead to further consequences. Additionally, visitors are prohibited from bringing certain items into the visiting room, including cell phones, cameras, and weapons. These restrictions help to maintain the safety and security of the facility and prevent any unauthorized items from entering the prison.

In addition to these general rules, there are specific guidelines that visitors must follow depending on their circumstances. For example, visitors with children must ensure that they are supervised at all times and that they do not engage in any inappropriate behavior while inside the facility. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Another important aspect of visiting a prison is understanding the limitations and restrictions that may apply to certain individuals. For example, individuals who have previously been incarcerated, are currently under probation or parole supervision, or are victims of the inmate are typically not permitted to visit. Likewise, individuals who have had their visiting privileges suspended or who have an active protection from abuse (PFA) order against them are also prohibited from visiting the inmate.

Despite these restrictions, there are procedures in place for individuals who wish to visit an inmate but are not permitted under normal circumstances. Inmates can initiate a request to have a prohibited visitor added to their visiting list, and a recommendation from the inmate's unit team may allow the visitor to be approved by the facility manager or designee. However, reinstatement of visiting privileges is not guaranteed, and individuals whose visiting privileges have been suspended must write to the appropriate facility manager seeking reinstatement.

Upon arrival at the prison, visitors are subject to a thorough screening process to ensure that they do not bring any contraband into the facility. This includes a search of their person, their belongings, and their vehicle. Visitors must also pass through a metal detector and may be subject to additional screening measures, such as drug screenings conducted by dogs or special devices. Failure to pass these screenings can result in the denial of the visit and may lead to further consequences.

Once inside the visiting room, visitors must continue to adhere to the rules and regulations set forth by the prison. This includes refraining from conversing with other inmates or their guests, as well as following any specific instructions given by the visiting room officers. Visitors are also responsible for keeping control of their children and ensuring that they do not engage in any disruptive behavior.

In addition to these general guidelines, there are specific rules that visitors must follow depending on their circumstances. For example, visitors with infants must adhere to guidelines regarding the types and amounts of baby items they can bring into the visiting room. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Overall, visiting a prison requires careful adherence to a complex set of rules and regulations designed to maintain order and security within the facility. By understanding and following these guidelines, visitors can help to ensure a safe and positive experience for themselves, the inmates, and the staff.