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Jackson Co Jail Visitation Center

County Jail

Last Updated: October 03,2024


Visitation Hours

The County Jail provides on-site and online visitation options to help inmates maintain contact with family and friends.

On-Site Visitation Hours

  • Monday: 8:30 AM - 4:00 PM
  • Thursday: 9:00 AM - 4:00 PM
  • Friday: 8:30 AM - 7:00 PM
  • Saturday: 9:00 AM - 3:30 PM
  • Sunday: 9:00 AM - 3:30 PM
  • Holidays - call for available times and reserve yours as these days are the busiest times of the year

Visitors must follow the dress code and behavior guidelines whether they are visiting here or from their computer/smartphone. Violations may result in the termination of the visit.

Online Video Visitation
Online visits can be scheduled in advance, allowing remote connection from home or work. Visitors must set up an account and adhere to dress and behavior guidelines. Visits cost a minimum of $0.25 per minute and are monitored for security.

General Information
Visitation hours and policies are subject to change. Call the facility at 541-774-6850 for updates. For more information and to set up an online visitation account.

General Visitation Information

The Jackson County Jail has contracted with ViaPath Technologies to provide Adults-In-Custody (AIC) with the ability to receive video visits. These visits work similar to a Zoom or Skype call. To initiate a visit, you will need to set up an account on the website at www.gettingout.com. Once your visitor account is established, you will be able to schedule the visit at a time that is convenient to you. To perform a video visit, you will need the following items before the scheduled visit. Please confirm that you have these items and that they are in working order to ensure the best video visitation experience.

  • A computer.
  • A webcam and a microphone, or a computer with these components built in (most laptops have these built-in).
  • An internet browser. Internet browsers Safari 4 and higher, or Firefox 7 and higher, are strongly recommended. Using other browsers may not load the page appropriately to begin your visit. We are not responsible for technical problems or issues that may arise from using an unsupported browser.
  • For the best visit experience, you should use headphones, but they are not required.
  • High-speed internet (DSL or Cable) connection (dial-up and satellite are not supported).

There are many benefits to scheduling a video visit instead of an in-person visit, including:

  • It's convenient and works around your schedule
  • Visit from the comfort of your home
  • Video visitation allows children to visit loved ones as often as they choose
  • Eliminates expense and travel time to the facility for out-of-town friends and family

All video visits are initiated by the visitor. AICs are not able to initiate or schedule any video visits. Video visits may be monitored by staff and terminated at any time. If you have any questions about video visits with AICs at the Jackson County Jail, you can contact ViaPath’s Customer Service at 1-866-516-0115.

At the Jackson County Jail, visitation is based on the housing unit of each Adult in Custody (AIC), and schedules are subject to change. Visitors must follow strict procedures to ensure the safety and security of the facility, and bringing contraband, such as weapons, drugs, or tobacco, into the facility is a felony under Oregon law.

Visitation Procedures:

  • Each AIC is allowed an Active Visitor List with up to 10 individuals, including children, who may visit. Only those on the list are permitted to visit, with no exceptions.
  • The AIC must update their visitor list through official correspondence, and any changes are initiated by the AIC.
  • Visitors can schedule a visit using the designated link between 1:00 p.m. Thursday and 6:00 p.m. Friday each week. Visits are limited to one 30-minute session per weekend.
  • The scheduling system assigns visits based on the AIC’s housing unit, so visitors cannot choose the time of day.
  • Visitors must arrive 15 minutes before their scheduled time, or the visit will be canceled.
  • Special visits are only granted under extreme circumstances with approval from the Jail Commander during regular business hours.
  • Only AICs who have been incarcerated for 30 or more days, or sentenced for 30 or more days, may have visits with juveniles. Juveniles must be the legal child or under the legal guardianship of the AIC, and documentation proving the relationship is required.

Visitor Attire Requirements:

  • All visitors must wear footwear.
  • Gang-related clothing is not permitted.
  • See-through or revealing clothing, as well as clothing similar to what AICs wear, is prohibited.
  • Shorts and dresses must extend to mid-thigh or longer. Suggestive clothing is not allowed.
  • Clothing with racial comments or slurs is banned.

Other Visitation Requirements:

  • All visitors are subject to search, and photo identification is required for adults.
  • Visitors must maintain control of minors during the visit. Failure to do so will result in the termination of the visit.
  • Visitors under the influence of alcohol or drugs will not be allowed to visit.
  • Items such as explosives, firearms, narcotics, and other dangerous materials are prohibited on jail grounds.
  • Visitors with prior convictions for smuggling contraband or participating in an escape will be permanently banned from visitation.
  • Visitors are ineligible if they are currently on probation or parole or have been incarcerated at the jail within the past 12 months.
  • Disrespect toward jail staff is grounds for denial or termination of a visit.
  • Contact visits are not permitted, and visits between AICs are prohibited.

Visiting Inmates at Jackson County OR Jail

All Visitors are subject to search once inside the facility.

The public may visit no more than one time per week, Monday through Saturday at this Medford OR location. Visitors must sign inat least 15 minutes before their scheduled visits. If you schedule a visit and don't show up or show up late, you will not be allowed to visit the rest of that week, including Saturday. If a visit on Saturday is scheduled, and the visitor does not show up or shows up late, they will not be allowed to visit until the following Saturday. Repeated late arrival or no-show violations may result in longer suspension of visiting privileges. Inmates are allowed no more than one (1) visit per day. Visitors under the age of 18 must be accompanied by their parent or legal guardian, unless they are visiting a parent. Unaccompanied minors (under age 18) visiting a parent must present a copy of their birth certificate. Children must remain with the parent at all times during the visit. All visitors must have acceptable identification. This includes a drivers license with picture identification, military ID, or other verifiable picture ID. Three (3) pieces of non-picture ID may substitute for picture ID.

No mail or messages for inmates will be accepted. Mail must go through the U.S. Mail. Visitors may only visit the inmate they have signed up to visit. Any visitor who appears to be under the influence of alcohol or drugs will not be permitted to visit. Inappropriate behavior, including the use of profanity, will not be permitted. No weapons will be permitted. All other items listed in the jail lobby are prohibited. There is a maximum of four (4) visitors per booth, including children, and the door must remain closed.

All visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include: No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language; and no persons with a bare midriff will be permitted to visit. Visitors cannot bring items into the visiting area including weapons of any kind, purses, handbags, backpacks, diaper bags, food, drink, gum, baby bottles, pictures, books, toys, writing utensils, strollers or carriers, cell phones, cameras, or any other electronic devices.

Violation of the above restrictions may cause the visit to be cancelled or terminated, and visiting privileges may be suspended by the Jackson Sheriffs Department. The on-duty supervisor may cancel visits without notice due to circumstances within the jail.

Visitation Rules

County - Rules by type

The Jackson County OR Jail, located in Medford, OR, plays a crucial role in facilitating successful offender reintegration into the community, a cornerstone of effective crime control strategies. With a focus on rehabilitation and community engagement, the center aims to support individuals as they transition from incarceration back into society. However, this process is governed by a multitude of rules and regulations that visitors must adhere to, ensuring the safety and security of all involved parties.

Visitors to the prison must navigate a complex set of guidelines regarding identification, conduct, and the items they can bring during visits. These rules are in place to maintain order within the facility and to protect both visitors and inmates. For example, visitors are required to present proper forms of identification upon arrival, such as a driver's license or government-issued ID card. This helps to verify their identity and ensure that they are authorized to visit the inmate.

Furthermore, visitors must adhere to strict rules regarding their conduct while inside the facility. Disruptive behavior, the use of loud or obscene language, or engaging in any form of sexual behavior can result in the termination of the visit and may lead to further consequences. Additionally, visitors are prohibited from bringing certain items into the visiting room, including cell phones, cameras, and weapons. These restrictions help to maintain the safety and security of the facility and prevent any unauthorized items from entering the prison.

In addition to these general rules, there are specific guidelines that visitors must follow depending on their circumstances. For example, visitors with children must ensure that they are supervised at all times and that they do not engage in any inappropriate behavior while inside the facility. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Another important aspect of visiting a prison is understanding the limitations and restrictions that may apply to certain individuals. For example, individuals who have previously been incarcerated, are currently under probation or parole supervision, or are victims of the inmate are typically not permitted to visit. Likewise, individuals who have had their visiting privileges suspended or who have an active protection from abuse (PFA) order against them are also prohibited from visiting the inmate.

Despite these restrictions, there are procedures in place for individuals who wish to visit an inmate but are not permitted under normal circumstances. Inmates can initiate a request to have a prohibited visitor added to their visiting list, and a recommendation from the inmate's unit team may allow the visitor to be approved by the facility manager or designee. However, reinstatement of visiting privileges is not guaranteed, and individuals whose visiting privileges have been suspended must write to the appropriate facility manager seeking reinstatement.

Upon arrival at the prison, visitors are subject to a thorough screening process to ensure that they do not bring any contraband into the facility. This includes a search of their person, their belongings, and their vehicle. Visitors must also pass through a metal detector and may be subject to additional screening measures, such as drug screenings conducted by dogs or special devices. Failure to pass these screenings can result in the denial of the visit and may lead to further consequences.

Once inside the visiting room, visitors must continue to adhere to the rules and regulations set forth by the prison. This includes refraining from conversing with other inmates or their guests, as well as following any specific instructions given by the visiting room officers. Visitors are also responsible for keeping control of their children and ensuring that they do not engage in any disruptive behavior.

In addition to these general guidelines, there are specific rules that visitors must follow depending on their circumstances. For example, visitors with infants must adhere to guidelines regarding the types and amounts of baby items they can bring into the visiting room. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Overall, visiting a prison requires careful adherence to a complex set of rules and regulations designed to maintain order and security within the facility. By understanding and following these guidelines, visitors can help to ensure a safe and positive experience for themselves, the inmates, and the staff.