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NORCOR Adult Visitation Center

Regional Facility

Last Updated: March 20,2024


Visitation Hours

Visiting hours for NORCOR Adult are subject to change, so it's crucial to confirm them by contacting the facility directly by phone. Please reach out to 541-298-1576, on visitation procedures, applications, or directions to the facility in The Dalles. Please note that visitors will undergo a thorough search before entering the premises, and personal belongings, including cell phones, are strictly prohibited. Individuals under probation, parole, or community corrections supervision must obtain approval from both their supervising officer and the superintendent before visiting, although such visits are not typically approved.

General Visitation Information

Northern Oregon Regional Correctional Facility - Visitation

WHERE CAN I VISIT AN INMATE?:

On-site (LOCAL): Visitors may visit using the TELMATE video tablets in the NORCOR Administration lobby.

-OR-

Remote: From anywhere over the web. Remote (offsite) video visiting is available to friends, family, and others using a web browser. Video visits may be conducted from any computer with high-speed Internet, a webcam, microphone, and speakers or any android device. There is no limit to the number of remote visits, and they may be scheduled on a first-come-first-serve basis.

HOW TO SCHEDULE A VISIT?

To schedule a video visitation you must first create a Telmate login. You can create your login at www.gettingout.com or use the TELMATE Kiosk in the facility lobby. Once your login is created on the Telmate KIOSK or online, you may proceed to a Telmate Tablet in the admin lobby to schedule a visit. Double-tap either of the visitation tablets to activate then. Login using your Telmate account information, either your phone number & Telmate 6 digit pin# OR an email address with password.

You will have the option to select a previously scheduled visit or "VISIT NOW".

If you wish to utilize an inmates’ Free visiting time, you must choose that the inmate pay for the visit. The inmate can then apply the free minutes toward your visit if they choose.

If you wish to pay for a video visitation, you must have funds on your verified Friends & Family phone number/account to pay for the visit prior to scheduling.

(Please note that an inmate must confirm all visits in order for them to occur.)

Available visiting times may vary throughout the facility, depending on classification and housing unit. If an inmate is in a segregation unit (300 or 700 block) you will need to notify NORCOR Staff at least TWO HOURS prior to the scheduled visitation to ensure the inmate you wish to visit is out for the visitation.

Inmates are responsible for communicating their allowed visit times to prospective visitors. Inmates will not be permitted to visit during their lockdown time.

Arrive Early:
For all free visits, and all onsite/local visits, visitors must be present in the jail lobby visitation area 5 minutes before their scheduled visit. Inmates visit using a video Tablets in their housing unit.

Canceling a Visit:
To cancel a visit, log into gettingout.com or use the link provided in your confirmation email. Cancelations that are over 24 hours in advance are fully refunded.

If you do not appear for an inmate scheduled free visit, the visit will expire and there will be no charge, or loss of minutes.

Minors: Minors are allowed to visit as long as they are accompanied by their own parent or legal guardian, and as long as there are no restrictions per court or DHS. Minors are not permitted to register for visitation.

Visitation Facts:

  • Inmates are provided with 60-minutes of on-site video visitation at no cost. If you wish to utilize an inmates Free visiting time, you must select that the inmate pay for the visit. The inmate can then apply the free minutes toward your visit if they choose.
  • Free visiting minutes become active at booking and are active from Mon-Sunday, another 60 minutes reactivating every Monday. Free minutes that are not used do not carry over to the next week.
  • Remote visiting (from your home computer), and additional visiting beyond the free minutes, are charged .25 cents a minute. You do not pay for any time you are not visiting. There is no limit on the number of additional paid visits.
  • When choosing the "VISIT NOW" option, the tablets in the cell block/dorm will ring like a phone for THREE MINUTES. If the inmate does not answer, you may choose the VISIT NOW option again.
  • (Please note that an inmate must confirm all visits in order for them to occur.)

  • Visitation Tablets will reboot after each failed attempt to connect to insure the previous visitor is logged out and to insure the best connection.

Lobby Video Visiting Schedule

Effective October 1st, 2013

Monday Lobby Visiting 8:00 AM - 5:00 PM/ (Remote Visitation 8:00 AM- 10PM) Tuesday Lobby Visiting 8:00 AM - 5:00 PM/ (Remote Visitation 8:00 AM- 10PM) Wednesday Lobby Visiting 8:00 AM - 5:00 PM/ (Remote Visitation 8:00 AM- 10PM) Thursday Lobby Visiting 8:00 AM - 5:00 PM/ (Remote Visitation 8:00 AM- 10PM) Friday Lobby Visiting 8:00 AM - 5:00 PM/ (Remote Visitation 8:00 AM- 10PM) Saturday

Lobby Visiting 8:00 AM - 12:00 PM/ (Remote Visitation 8:00 AM- 10PM)

Holiday Lobby Visitation 8:00 AM - 12:00 PM// Remote Visitation is 8:00 AM- 10PM)

Sunday

Lobby Visiting 8:00 AM - 12:00 PM Holidays 8:00 AM- 12:00 PM

Holiday Lobby Visitation 8:00 AM - 12:00 PM// Remote Visitation is 8:00 AM- 10PM)

ALL VIDEO VISITATION IS MONITORED AND RECORDED.

Inmate visitation is a privilege and may be denied for disciplinary reasons or operational necessity.

  • You must create a TELMATE login online at www.gettingout.com or at the lobby kiosk by admin window prior to visiting.
  • All local (NORCOR Lobby) visitations must be prescheduled either by yourself through your TELMATE login or by the inmate.
  • Visitors will wear clothing which is not unduly suggestive. NO HALTER TOPS, NO TUBE TOPS, NO SWIM WEAR, NO SEE THROUGH CLOTHING, NO LOW CUT TOPS, NO SHORT LENGTH CLOTHING. NOTHING ABOVE THE KNEE.
  • Any violation of visitation rules or court ordered "No Contact" will result in a terminated visitation and the violation will be reported. (There are no refunds for facility terminated visitations).
  • No disturbances or disruptions shall occur.
  • There is no loitering permitted in the NORCOR Lobby.
  • No smoking or tobacco use is permitted in the NORCOR Lobby.
  • There are no pets allowed in the NORCOR Lobby.
  • No vandalism shall occur.
  • Children must be supervised by a parent or guardian at all times.
  • Children will not be left unattended in the NORCOR lobby.
  • Children with disruptive behavior must be removed from the visiting area if such action becomes necessary to avoid disturbing other inmates or visitors.
  • Visitors who supply contraband to prisoners are subject to prosecution under ORS 162.185. Supplying contraband is a Class C Felony.
  • Visitors must leave the visiting area as soon as the visit is over. If you wish to leave your visit early, you may leave at any time.
  • There will be NO Administration Staff available on the weekends, you must use the phone on the right side of the TELMATE Kiosk to assist you with video visitation.

Visiting Inmates at Northern Oregon Regional Correctional Facility (NORCOR) Adult

All Visitors are subject to search once inside the facility.

The public may visit no more than one time per week, Monday through Saturday at this The Dalles OR location. Visitors must sign inat least 15 minutes before their scheduled visits. If you schedule a visit and don't show up or show up late, you will not be allowed to visit the rest of that week, including Saturday. If a visit on Saturday is scheduled, and the visitor does not show up or shows up late, they will not be allowed to visit until the following Saturday. Repeated late arrival or no-show violations may result in longer suspension of visiting privileges. Inmates are allowed no more than one (1) visit per day. Visitors under the age of 18 must be accompanied by their parent or legal guardian, unless they are visiting a parent. Unaccompanied minors (under age 18) visiting a parent must present a copy of their birth certificate. Children must remain with the parent at all times during the visit. All visitors must have acceptable identification. This includes a drivers license with picture identification, military ID, or other verifiable picture ID. Three (3) pieces of non-picture ID may substitute for picture ID.

No mail or messages for inmates will be accepted. Mail must go through the U.S. Mail. Visitors may only visit the inmate they have signed up to visit. Any visitor who appears to be under the influence of alcohol or drugs will not be permitted to visit. Inappropriate behavior, including the use of profanity, will not be permitted. No weapons will be permitted. All other items listed in the jail lobby are prohibited. There is a maximum of four (4) visitors per booth, including children, and the door must remain closed.

All visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include: No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language; and no persons with a bare midriff will be permitted to visit. Visitors cannot bring items into the visiting area including weapons of any kind, purses, handbags, backpacks, diaper bags, food, drink, gum, baby bottles, pictures, books, toys, writing utensils, strollers or carriers, cell phones, cameras, or any other electronic devices.

Violation of the above restrictions may cause the visit to be cancelled or terminated, and visiting privileges may be suspended by the Wasco Sheriffs Department. The on-duty supervisor may cancel visits without notice due to circumstances within the jail.

Visitation Rules

County - Rules by type

The Northern Oregon Regional Correctional Facility (NORCOR) Adult, located in The Dalles, OR, plays a crucial role in facilitating successful offender reintegration into the community, a cornerstone of effective crime control strategies. With a focus on rehabilitation and community engagement, the center aims to support individuals as they transition from incarceration back into society. However, this process is governed by a multitude of rules and regulations that visitors must adhere to, ensuring the safety and security of all involved parties.

Visitors to the prison must navigate a complex set of guidelines regarding identification, conduct, and the items they can bring during visits. These rules are in place to maintain order within the facility and to protect both visitors and inmates. For example, visitors are required to present proper forms of identification upon arrival, such as a driver's license or government-issued ID card. This helps to verify their identity and ensure that they are authorized to visit the inmate.

Furthermore, visitors must adhere to strict rules regarding their conduct while inside the facility. Disruptive behavior, the use of loud or obscene language, or engaging in any form of sexual behavior can result in the termination of the visit and may lead to further consequences. Additionally, visitors are prohibited from bringing certain items into the visiting room, including cell phones, cameras, and weapons. These restrictions help to maintain the safety and security of the facility and prevent any unauthorized items from entering the prison.

In addition to these general rules, there are specific guidelines that visitors must follow depending on their circumstances. For example, visitors with children must ensure that they are supervised at all times and that they do not engage in any inappropriate behavior while inside the facility. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Another important aspect of visiting a prison is understanding the limitations and restrictions that may apply to certain individuals. For example, individuals who have previously been incarcerated, are currently under probation or parole supervision, or are victims of the inmate are typically not permitted to visit. Likewise, individuals who have had their visiting privileges suspended or who have an active protection from abuse (PFA) order against them are also prohibited from visiting the inmate.

Despite these restrictions, there are procedures in place for individuals who wish to visit an inmate but are not permitted under normal circumstances. Inmates can initiate a request to have a prohibited visitor added to their visiting list, and a recommendation from the inmate's unit team may allow the visitor to be approved by the facility manager or designee. However, reinstatement of visiting privileges is not guaranteed, and individuals whose visiting privileges have been suspended must write to the appropriate facility manager seeking reinstatement.

Upon arrival at the prison, visitors are subject to a thorough screening process to ensure that they do not bring any contraband into the facility. This includes a search of their person, their belongings, and their vehicle. Visitors must also pass through a metal detector and may be subject to additional screening measures, such as drug screenings conducted by dogs or special devices. Failure to pass these screenings can result in the denial of the visit and may lead to further consequences.

Once inside the visiting room, visitors must continue to adhere to the rules and regulations set forth by the prison. This includes refraining from conversing with other inmates or their guests, as well as following any specific instructions given by the visiting room officers. Visitors are also responsible for keeping control of their children and ensuring that they do not engage in any disruptive behavior.

In addition to these general guidelines, there are specific rules that visitors must follow depending on their circumstances. For example, visitors with infants must adhere to guidelines regarding the types and amounts of baby items they can bring into the visiting room. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Overall, visiting a prison requires careful adherence to a complex set of rules and regulations designed to maintain order and security within the facility. By understanding and following these guidelines, visitors can help to ensure a safe and positive experience for themselves, the inmates, and the staff.