Ottawa Co Jail Visitation Center

Ottawa County Jail - Visitation

Search for an inmate, click on book number, then Visitation link to the schedule. Inmate Lookup & Visitation

The days, times and length of visits are determined by an inmate's classification and behavior. A weekly visit is made by appointment only. Inmates are limited to 3 persons per visit. Appointments must be made through the Jail front office during normal business hours Monday - Friday. To set up a visit call (616) 786-4140. There will be no visits on Holidays.

Ottawa County Video Visitation Policy
General Rules:
Participation in video-visitation is a privilege, not a right. Both visitor and inmate are expected to conduct themselves in an appropriate fashion at all times during a video visit.

The Ottawa County Sheriff’s Office reserves the right to deny, cancel or terminate a video visit prior to or during a video session based upon visitor or resident misconduct. Visitation will be restricted if a visitor has a no contact order with an inmate. Criminal charges may result in violation of court orders. The Ottawa County Jail (hereafter Jail) also reserves the right to restrict visitors from participating in all future use of the system for any reason and without giving notice to either visiting party (inmate or visitor). Inmates are not eligible for visitation until after arraignment.

All video visits are recorded and are subject to electronic monitoring by Ottawa County Sheriff’s Office personnel. Use of this video visitation system constitutes consent to this recording and monitoring by all persons involved and consent to the reproduction of any and all video media for law enforcement and/or correctional purposes or purposes related thereto.

Scheduling & Availability:
All visitations will take place via video terminal. Exceptions may be made by the Jail Administrative Staff. Note that all posted available visitation times are in Eastern Standard Time. Three visitation options are available they are:
- Remote Visits:
wherein the visitors are not located on the Jail’s premises during the visit. Remote visits are subject to a fee, collected and paid to the Jail’s video visitation provider. This fee is subject to change without notice. All remote visits should be requested through the vendor’s website or a kiosk located in the Jail at least 24 hours in advance. Visitors are responsible for ensuring they have all the necessary information technology services (e.g. internet connection) and equipment (e.g. webcam, microphone, etc.). The Jail is not responsible for providing technical assistance of any kind to remote visitors and is not responsible for returning payment for missed remote visits. Remote visits are available seven days per week and are subject to a maximum duration of 20 minutes. Available times can be referenced on the vendor’s website or kiosk and are subject to change without notice.
- On-site Visits:
herein the visitor is located on the J - Special visitation: may be approved for emergency situations as determined by the Jail Administrative Staff. All other visits must be scheduled 24 hours in advance.

The following information is needed by the visitor when scheduling a visit and when participating in a visit (*if available):
1. Inmate legal name or Jail ID
2. Visitor official picture ID. Examples include driver’s license; secretary of state identity card; passport or consulate issued identity card.
3. Visitor home address
4. Visitor telephone number
5. Visitor email address*

Failure to provide the above information or falsification of the information provided may result in the denial of all future visits requested by the visitor.

Visitation Rules
1. All video visitation sessions will be recorded and monitored and are subject to all technical requirements of the County and its vendor.
2. Any violation of the rules of this policy, misuse or abuse to the video visitation devises or other inappropriate behavior will result in immediate termination of the visit and possible criminal/disciplinary action, including but not limited to the inmate’s loss of privileges for future video visitation.
3. Proper attire is required at all times. Shoes and shirts must be worn; suggestive clothing, see-through fabrics, halter or tube type tops, tank tops, short shorts and mini-skirts will not be permitted. Appropriate underclothing is also required. No excessively tight fitting clothing is permitted. Whether or not clothing is appropriate will be determined by correctional officers.
4. Subject to video quality and lighting, visitor faces must generally be visible during the duration of the visit.
5. Reimbursement for paid remote visits is subject to the vendor’s refund policy.
6. The inmate and visitor must remain properly dressed. No underclothing shall be exposed. NO NUDITY, NO PROVOCATIVE POSING and NO SEXUAL BEHAVIOR of any kind is tolerated.
7. Threats, inappropriate gestures, PROFANITY, yelling, loud talking, emotional outbursts, or any type of disruptive behavior will not be permitted.
8. Approved On-site visitors must check in 15 minutes prior to their scheduled time. Visitors arriving late will only receive the balance of the remaining visiting time or may not be allowed to visit, depending on the circumstances.
9. Any problems with audio or video reception for on-site visits must be reported to staff of the correctional staff and/or the jail’s vendor. The jail does not provide any warranty or guarantee of audio and video quality for remote visits.
10. The Ottawa County Sheriff’s Office reserves the right to cancel any visitation time if it is in the best interest of the security of the facility, including but not limited to the visitation.
11. Use of cell phones or any other electronic recording devices during visits of any kind is prohibited.
12. Minors (individuals under the age of 17) must be accompanied by an adult at all times during visits. Unattended minors cannot be on or near Ottawa County property.
13. No food or drinks are allowed in the on-site visiting area.
14. Visitors are not allowed to loiter in the on-site visiting area.
15. Up to three visitors are permitted to visit on-site during the session; there are no limits as to the number of visitors for remote visitation.
16. No weapons or illegal substances are permitted in the on-site visiting area and violators will be prosecuted.
17. Visitors must follow visitation rules and must follow all directions given by a Corrections Officer pertaining to the visit.
18. Visitors appearing to be under the influence of alcohol or drugs will not be admitted into the on-site video visitation area.
19. Smoking, eating and drinking are not permitted in the on-site video visitation area.
20. No damage to or defacing of on-site video visitation premises or equipment will be tolerated and immediate termination of visit will occur.
21. No trash may be left in the on-site visitation booth.
22. All inmates and visitors may be asked to sign an acknowledgement of receipt of the Policy and agreement to the terms and conditions herein. Even without signature, use of the video visitation equipment will be deemed to be an acceptance of and consent to this policy.

Attorney & Clergy Visiting

Attorneys of record and Clergy members may schedule professional visits. Both must have proper identification of their profession which must be presented at the time of their visit. Special arrangements can be made for professional visiting if necessary, but an attempt must be made to adhere to normal visiting hours. Special requests will be directed to Jail Supervision prior to for approval.