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Inmate Care Packages
How to Send Care Packages to an Inmate in Prison?
Sending a care package to someone in prison is not as simple as boxing up items and shipping them from home. Most correctional facilities do not accept...
Send Inmate Money
How to send money to a inmate in Jail or Prison?
Sending money to an inmate is one of the most practical things you can do to support someone on the inside. Money on their books gives them access to...
General Prison Questions-Terminology
"What is the difference between jail and prison?
Jail and prison are two distinct types of correctional facilities that serve different purposes, house different populations, and operate under different...
Inmate Phone Calls
How do I get a phone call from my husband who has just been transported there
When an inmate arrives at a new facility, phone access does not begin immediately. There is an intake and orientation process that typically takes one to two...
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How to Set Up Video Visitation at Rio Cosumnes Correctional Center in Sacramento
Rio Cosumnes Correctional Center, known as RCCC, is located in Elk Grove California and is operated by the Sacramento County Sheriff's Office.…
Rio Cosumnes Correctional Center, known as RCCC, is located in Elk Grove California and is operated by the Sacramento County Sheriff's Office. Here is what you need to know about visitation options there.
In person visitation
In person visits at RCCC are available Monday through Saturday and must be scheduled in advance. No more than three visitors including infants and children are permitted per visit. All visitors must present a valid government issued photo ID. Visitors under 18 must be accompanied by...
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What is the intake process for Nebraska RTC when are visits?
When an inmate is transferred to the Nebraska Department of Correctional Services (NDCS) Reception and Treatment Center (RTC), there is typically a process that…
When an inmate is transferred to the Nebraska Department of Correctional Services (NDCS) Reception and Treatment Center (RTC), there is typically a process that must be completed before they can begin making phone calls or accessing a tablet. Here's an overview of what you can expect:
1. Initial Intake and Assessment Period:
Intake Process: Upon arrival at the NDCS Reception and Treatment Center, inmates undergo an intake and assessment process, which can take anywhere from a few days to several weeks. During...
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How Is InmateAid Different From GTL for Inmate Phone Calls?
The frustration with GTL is completely valid and extremely common.…
The frustration with GTL is completely valid and extremely common. They operate as the exclusive carrier at thousands of facilities, which means no competition and no incentive to keep rates reasonable. Families end up paying whatever GTL charges because there is no alternative on that end of the call.
The first thing worth fixing regardless of whether you use InmateAid is to stop accepting collect calls. Collect is the most expensive rate GTL offers, and every call you accept that way...
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Are both sides charged for inmate phone calls
No, both of you are not being charged for the same call.…
No, both of you are not being charged for the same call. The prompt asking you to “press 1 to accept” is standard for nearly all inmate phone systems and does not automatically mean you are paying.
That message serves two purposes:
It notifies you that the call is coming from a correctional facility
It asks you to accept the call connection
Whether you are charged depends on how the call is set up:
Inmate-paid calls: If your inmate is using funds from their phone account,...
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