Subject: Commissary
At places like Madison Work Center, there is no single “right” amount to send. What inmates spend varies a lot based on habits, appetite, and what they are used to having.
Here is a realistic breakdown:
Basic needs (covered by the facility):
Toiletries like soap and toothpaste (basic versions)
Meals (standard portions)
Clothing and essentials
Commissary extras:
This is where your money goes:
Better hygiene items (name-brand, more comfortable)
Snacks and drinks
Writing supplies
Occasional clothing or shoes
Typical spending ranges:
$50–$100/month: basic comfort, careful spending
$100–$200/month: more snacks and better products
$200–$300+/month: frequent snacks, extras, and convenience items
So...
Read moreSubject: Halfway house
Don't do it. It seems like an easy answer but the response from the feds will be swift and severe. Your inmate will go back into federal prison with a higher custody level.
Subject: Inmate phone calls
If the line is set up and operational but calls are not coming through, the most common explanation is that an additional step needs to be completed with the facility's contracted phone carrier before the number can actually be dialed from inside.
InmateAid provides the local phone number and confirms it is active on our end. But the number also needs to be registered and approved within the jail's own phone system before your inmate can use it. That process works...
Read moreSubject: Send inmate mail
It depends on the reason as there are many reasons letters get returned to us. If the facility changes their policy and does not allow letters and or photos we definitely refund your money. If the inmate gets moved, released or rejects the letter - no refund. If there was no inmate ID, wrong facility chosen by user, content deemed by the facility to be unacceptable - no refund. If the letter comes back with a reason, we will notify...
Read moreSubject: General prison questions-terminology
There is usually some period of time where the inmate goes through orientation and subsequent approvals have to occur before visits and phone calls are allowed. If you call there and ask, you will get the timelines for these functions. Call 508-995-6400
Subject: Send inmate mail
The rule is simple: you have to be wearing something. Full nudity will be rejected at the mail room at virtually every correctional facility in the country, and the entire envelope may be confiscated along with everything else inside it.
Lingerie and bikinis are fine. Photos showing suggestive poses in swimwear or underwear pass through without issue at most facilities as long as private areas are covered. That is where the line is, and staying on the right side of it...
Read moreSubject: Send inmate mail
Yes, and it is one of the more avoidable ways visitation gets taken away.
Correctional facilities take honesty during the visitation process seriously. Staff are trained to verify information visitors provide, and a lie that gets caught, even a seemingly minor one about transportation, creates an immediate trust problem. In your situation, telling a sheriff you drove yourself and then being observed getting into someone else's car is exactly the kind of discrepancy that gets flagged and reported.
Whether your visiting privileges...
Read moreSubject: Send inmate mail
No. InmateAid does not read your letters. The volume of mail processed every day is handled in bulk by machine, and there is no staff review of letter content on our end. Your words go from your keyboard to the printer to the envelope without anyone at InmateAid reading them.
What does happen after the letter leaves our hands is a different matter. Every piece of incoming mail at a correctional facility is opened and inspected by mail room staff. That...
Read moreSubject: Sentence reduction
There is no single maximum. How much time can be reduced depends on the mechanism being used and what the inmate is willing to do.
For the average federal inmate focused on standard good time credits, the baseline reduction is 15 percent, roughly 54 days per year of sentence imposed, assuming a clean disciplinary record. Adding RDAP completion on top of that produces up to 12 additional months off the sentence. Those are the most accessible reductions available to most people...
Read moreSubject: Send inmate mail
Yes, your inmate can write back to you using the “Letters From Inmates” service.
Here is how it works:
Your inmate writes a regular letter and mails it to the InmateAid address
The letter is received, scanned, and uploaded to your account
You get notified when it is ready
About the cost:
There is a small fee (typically $1.49) to open and read each letter in your account
Important to know:
The inmate does not need internet access or to pay anything extra to respond
They just send a normal letter through the mail
The...
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