Subject: Inmateaid website questions
We hear this one a lot and the honest answer is volume. Thousands of questions come through Ask The Inmate and the queue moves based on uniqueness and priority rather than the strict order of submission.
Questions that cover ground already addressed in the public archive get deprioritized because the answer is already out there and searchable. Before waiting on a response it is worth browsing the existing Q&A archive to see if your question or something very close to it...
Read moreSubject: Marriage in prison
Not all jails allow inmates to get married, but many state and federal prisons do allow it. You should call the facility chaplain to see what the policy is for marriage.
Subject: Inmate phone calls
Our service gets the local line for the facility where your inmate is incarcerated and forwards the call to your current number. Nothing will change on your end. You give your inmate the local number, he places it on the Trulincs system and calls directly to that line - it will ring on the phone number you provide us, completely seamless.
Subject: Survive prison
There is NO jail, or prison, or detention center that has "co-ed" housing. Female inmates are segregated from male inmates, always. Inmates are allowed out of their cells for most of the day in the general population of the pod they are housed in (unless there is a group punishment). Inmates are in their cells for "count time" and sleep.
Subject: Money transfer
If it was sent through an approved online vendor, the exchange of funds to the inmate is instantaneous.
Subject: Prison discipline
The infirmary is primarily for medical and mental health care, but inmates can pass through there for other reasons depending on the situation.
If your friend was sent to the infirmary, the most common reasons are:
Medical treatment or evaluation
Mental health observation
Intake screening if there was a concern about their condition
That said, it is possible he stopped at the infirmary briefly on the way to another housing area, especially if staff needed to clear him medically.
Regarding the issue with having cash, that...
Read moreSubject: Marriage in prison
It's not a law, it's a privilege that is offered to inmates with more than a year on their sentence with approval from the warden.
Subject: Survive prison
If you have not been sentenced yet, you need to discuss guidelines and points with your attorney. There is a basic graph to the lines a judge follows unless you have some aggravation points. Jared from Subway was famous and that fame cost him at least 5 extra years. Federal time is easier to do than state time - our guess is it might be ten years.
Most inmates do not talk about their charges, it's almost forbidden. But, there are...
Read moreSubject: Send inmate mail
Yes, inmates in the prison infirmary generally retain the ability to make calls and receive mail. Being housed in the medical unit does not automatically strip those privileges the way a disciplinary placement in the SHU would.
That said, the practical reality depends on how sick or incapacitated the inmate is and how the specific facility manages its medical unit. Someone who is ambulatory and stable is in a very different situation than someone recovering from surgery or dealing with a...
Read moreSubject: Prison discipline
Probably, but you need to consider why there was a protective order in the first place. This might be a good time to take inventory of your life and NOT go back to the person you needed protection from. Before you visit, ask the counselor or case manager if there are any lingering restrictions for visitation so that you do not make the trip for nothing.


