Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

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Subject: Family services

It all depends upon the security level of the facility. If it is a minimum security prison, then there will be places for the kids to play with their father. If it is higher levels, then it is much more strict about keeping the kids from roaming around - it's tough for them to sit still for long visits, but you don't know why certain inmates are there and the guards are mindful that kids could be targets, too. So

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Subject: Family services

You are actually communicating with "former inmates" who are trained to give accurate, forthright and first hand accounts of all things incarceration-related topics.

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Subject: Family services

The best way to get through with an emergency is the inmate's  counselor, their case manager or in extreme cases the chaplain.

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Subject: Family services

It depends solely on the institution rules. Federal prison you definitely can, the various state institutions are not consistent in their rules. We would advise getting in touch with the chaplain

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Subject: Family services

We would need to know the state he is in and whether the charge was state or federal. Let us know and we'll help you.

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Subject: Family services

It varies by location and their policies, but usually the inmate will be able to set up their telephone list within 1-2 weeks if your are immediate family, a little longer if not. Letters may be sent as soon as the inmate has money on the commissary to buy stamps.

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Subject: Family services

Sólo hay dos maneras de comunicarse con el recluso, una es a través del servicio de envío de cartas y la otra es a través del teléfono. Los reclusos deben iniciar las llamadas, no se puede llamar a la instalación. Si la llamada son de larga distancia, se puede obtener un número local que hará que las llamadas le cuesten aproximadamente el 90% menos. Por favor, póngase en contacto con nosotros si necesita cualquier tipo de asistencia con estos servicios.

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Subject: Family services

FDC Miami is a tall maximum security facility in downtown Miami. The email system is called TruLinks and can be accessed by logging onto Corrlinks.com.

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Subject: Family services

He should meet with his counselor or unit team manager to request the form to send earned or accrued inmate trust account money home. Depending upon the facility he may get his balance in cash or on a debit card upon release, too. Every prison system is different, have him find out the rules.

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Subject: Family services

Most inmates will check their account from time to time, but unless you send a letter, there is no other way to communicate with them - the staff inside the prison "might" pass along a message but you should send a letter to be sure.

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