The facility uses GlobalTel*Link, website offenderconnect.com to get signed up. If you are in Philadelphia, the calls are actually the most expensive and InmateAid can and will get the calls to the lowest price GTL offers for that facility because it is all about the phone number you are using.

Correct, they must first go through Admissions and Orientation. Once they have completed that successfully, they will be allowed to make phone calls and have visitation.

The Discount Phone line is for one number at a time. You can register multiple lines (multiple lines are discounted) but they must be set up with separate forward-to numbers.

There is no limit, it's up to the amount of money available on the inmate's phone account. 

yes, in most cases

The inmate either needs money on their books to make an outbound call, or they can make a collect call (the MOST expensive way to the recipient) OR someone on the outside can arrange to place money at the phone carrier (called Advance Pay). The third option normally has two pricing tiers and this is where InmateAid can make a substantial difference. Some pre-paid calls are as much as $15-20 per 15-minutes, InmateAid can get the same call for $3.00

It only takes a minute, if you talk a lot it'll be worth it.  When your inmate gets moved after the hurricane to another facility, we will change the number to the new location at no charge.

There is only one company that services that facility - Securus Technologies. Depending on your location, an InmateAid number will get the calls at the cheapest rate Securus charges. It's the phone number that saves you money.

The inmate cannot receive calls, they have to initiate them. If you are out of the country, the inmate will have to pay the international rates for the company that has the service contract at the facility to call you.

MIght be Securus blocking your line to prohibit you from saving money. Here is what the Federal Communications Commission (FCC) has to say about their illegal tactics:  Commission Ruling Opens Doors For Low-Cost Call Routing Service For Inmates And Their Families  https://apps.fcc.gov/edocs_public/attachmatch/DOC-323495A1.pdf Petition for Declaratory Ruling of Securus Technologies, Inc - EDOCS https://apps.fcc.gov/edocs_public/attachmatch/DA-13-1990A1.pdf