You will have to let them know. We offer a free letter to notify the inmate of their new number, email us and request a coupon code.

The staff will not normally pass a phone number to an inmate but we know that it happens sometimes if you get an empathetic guard. Otherwise, you can send a postcard or letter to the jail and they will know for sure

Yes for all of the months except November and December when they allow 400 "holiday minutes". The federal facilities have computers for inmates to check their commissary, phone and Corrlinks accounts.

The 300 minutes that the inmate gets to use on a per month basis resets the same day every month by the BOP, however, that date is different for each inmate. The Service from InmateAid recharges every 30 days for only $5.

You can notify them via mail or visitation. Sometimes a staff member will relay the message but they are not supposed to

You will have to let them know either by mail, by visiting or by speaking to a staff member and politely ask if they will relay the new number to your inmate (this is only 50% effective as they usually decline)

It depends on the facility's phone carrier, their tariffs and what your phone number is. If you email us that information, we will give you an exact price for both numbers.

No, the service is not a replacement for the phone service carrier at the jail. The InmateAid service uses software to select the best number to get the lowest price per minute. Use our number with the jail's service and the calls are going to be significantly less, meaning your $20 spent here will be made up in the savings within 2-5 calls. If you are talking every day, twice a day or more, this Service is going to save

If your inmate gets moved, has their number blocked or for ANY reason needs a new number, InmateAid replaces them at NO charge. There doesn't need to be a reason, just wanting to change the number is okay with us.

9:30 pm