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The service is NCIC, however, the InmateAid Service will cut the NCIC call price in half. If you would like to get an honest estimate, email us your telephone number and we'll let you know if this discount could be applied to your account
Read moreThis depends on your phone number. If you would like an honest estimate, email us (aid@inmateaid.com) the name of the facility with your phone number and we will let you know the pricing options
Read moreInmateAid numbers are selected by software matching the rate calculator prices for all numbers as they relate to the prison pricing and then delivering them to you via email and text
Read moreThe Service is normally a month to month non-refundable service where the minutes do not carry over to the next month. If you have a compelling reason for the non-use, we have given free months in the past, if you ask nicely :)
Read moreYes, but they cannot make one call after another. The is a bank of phones that are for use by all of the inmates. Inmates might have to wait 30 minutes or more to get a phone to use. After their call, the system will not allow for another call for 30 minutes or more (giving others the opportunity to make calls).
Read moreThe facility uses GlobalTel*Link, website offenderconnect.com to get signed up. If you are in Philadelphia, the calls are actually the most expensive and InmateAid can and will get the calls to the lowest price GTL offers for that facility because it is all about the phone number you are using.
Read moreCorrect, they must first go through Admissions and Orientation. Once they have completed that successfully, they will be allowed to make phone calls and have visitation.
Read moreThe Discount Phone line is for one number at a time. You can register multiple lines (multiple lines are discounted) but they must be set up with separate forward-to numbers.
Read moreThere is no limit, it's up to the amount of money available on the inmate's phone account.
Read moreyes, in most cases
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