Ask the Inmate | Offender Phone calls

Subject: Offender phone calls

Is their approved phone list separate from their approved visitation list? Are they 2 separate lists? And can you please tell me if their 20s list one in the same or totally something different? Thank you!

There are two separate lists, but visitation has a more strict approval process.

Subject: Offender phone calls

how do I register a global tel link phone number and what I have to, in order for it to work?

Their correct address is connectnetwork.com and you want to set up an Advance Pay account. You have to add money when you set up the account. If you have an account already, they will allow you to add the new number from InmateAid - it'll get you at least 50% off, sometimes more. There is a rate calculator on the GlobalTel*Link site to verify the savings you get with the InmateAid number. If we cannot save you money we refund the

Subject: Offender phone calls

Do you know if telemate.com covers Winston County Alabama jail..my boyfriend is in there and I'm disabled and it's costing me a fortune to talk to him or I don't get to talk to him at all and he's been in now for over 4 months now

Yes, Telmate (gettingout.com) is the carrier at the Winston County Jail. We can get the calls to $3.00 for 15-minutes. If you are paying more per call than that, it's time to start saving money. Call or email and we'll help you get set up.

Subject: Offender phone calls

Does farmerville detention center get to call anytime?

Pretty much any time as long as there are funds on their account and no one is in line in front of them

Subject: Offender phone calls

What phone service does Garza County TX Jail use?

NCIC - if you live in Texas, check out our Discount Phone Service, we can cut the price of the call in half.

Subject: Offender phone calls

When getting to groveland correctional facility in new York are you able to use the phone right away or is there a time frame before you can get on the phone?

You have a short period that requires the inmate to go through and Admissions and Orientation period before the privileges are available.

Subject: Offender phone calls

Am I responsible for letting the inmate know to call and what number to call? If so, how?

Yes, you are responsible for getting the number to your inmate. You can use one more "expensive call" to relay the number, you can try to contact the facility to see if they will pass it along (the rules prohibit it, but some of the COs will if you're nice on the phone) or mail the number in a postcard or letter. We offer a free postcard, just email us at aid@inamteaid.com and we'll send you a coupon code.

Subject: Offender phone calls

In the discount phone lines settings my phone number is my personal number and the routing number is the number inmateaid emailed me. Is that correct?

Yes that is correct.

Subject: Offender phone calls

Can the BOP phone work with their cell phones?

The BOP line from InmateAid is local to the facility the inmate is in. The inmate has to pay for each call from their cell coming out of their Trulincs account - they use their money is for calls, emails, and commissary. The 15-minute call to your number is $3.15, the call to the local number is $0.90. You're saving $2.25 per call simply by using our local number (which rings to your long distance number). Our $8.95 fee to

Subject: Offender phone calls

what do you all offer for a prisoner in USP McCreary in Pine Knot Kentucky I mean like service phone etc thanks

Inmates are allowed 300 minutes per month (400 mins in Nov and Dec). The money for the calls comes off their Trulincs account that cost either SIX CENTS per minute or 21-CENTS per minute. We get a local number to make the calls 6 cents per minute. This is a monthly savings of $45 for $8.95 (next month the price will be $4.95). If the inmate gets moved, we replace the number at no charge.

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