InmateAid is NOT a replacement for the phone service at the prison or jail, we make their service cheaper with local phone numbers. Here is how the industry works: The phone service at any particular correctional center is set up through bid process. Whomever has the contract for all inmate outbound calling and to tape record the calls - essentially has a monopoly. Therefore, you have to use them to receive any calls. The choice is whether you

Our service gets the local line for the facility where your inmate is incarcerated and forwards the call to your current number. Nothing will change on your end. You give your inmate the local number, he places it on the Trulincs system and calls directly to that line - it will ring on the phone number you provide us, completely seamless.

You will have to get the number to your inmate. We will give you a coupon code to send the letter through our service at no charge. Just email us the details and we will send you a coupon code.

Yes they will, but make sure it's not a fake Global Tel, go to connectnetwork.com to be certain. If your calls are long distance, the [InmateAid Discount Telephone Service](https://www.inmateaid.com/shop/calls) can reduce most GTL calls by at least $4.00 each. If you are uncertain, send us your telephone number and the facility name - we will give you an honest estimate before you sign-up

Our numbers are land lines and can be used to register with any and all of the prison phone services. Securus is aggressive in protecting their high rates and have blocked numbers to force the inmate to dial to the higher tariff phone number. The Federal Communications Commission (FCC) website endorses ["Low Cost Inmate Call Routing Services"](https://apps.fcc.gov/edocs_public/attachmatch/DOC-323495A1.pdf), please read their statement. You are entitled to procure local lines to save money, the government is not opposed, nor are the prisons, jails and

Your number is in Dublin-San Ramon CA and is 22 miles from the Contra Costa County - Martinez Detention Center in Martinez CA. The calls from the jail are NOT LOCAL. The carrier there is Global Tel*Link or connectnetwork.com. The call to your number is about $6.00 per call, the call to a Martinez number is only $1.65. The savings in this example are more than $4.00 per call. Our service can get you this number without a contract for

Inmates cannot receive calls. You will have to be on the receiving end of the call. There are several ways that this will work. Collect calls - are about $15 each and the most expensive way to talk. Inmate calling cards - inmates buy them from the commissary and then may dial you direct - the cost of the call is debited off the balance on the card. Pre-paid Account - you will need to set up an account with

YES WE CAN. If you would like to get an honest assessment, let us know the name of the facility and your telephone number before you sign up. InmateAid is NOT a replacement for the phone service at the prison or jail, we make their service cheaper with local phone numbers. Sometimes our service can save you as much as $12.00 per phone call, other times it will not save anything. Here is how the industry works:

Send us your telephone number and the facility where he is incarcerated - we will give you an honest estimate before you sign-up

Yes in most cases cell phones are okay, provided there is money on the pre-paid account of the phone service provider chosen by the institution. In cases where you find that they do not allow calls to cell phones, you can [come to InmateAid and we will provide you with an acceptable number](https://www.inmateaid.com/shop/calls) for your inmate to use. We will find the best price for each call, too. When your inmate dials this number, it will forward to your cell