Yes, you still need to do business with the prison phone company - their role is to monitor all of the calls and they have a monopoly arrangement to do so. Instead of registering your old "long distance number" and paying $15-18 per call, you register the new "Local number" and Global Tel can only charge the local line fee - approximately $1.75 per call.

The Discount Telephone Service is easy to use - we get you a local land line which allows your inmate's call to you become a local call (from your inmate's facility location - area code) instead of long distance. But there are other steps involved besides simply getting a local land line from us. There is always a prison phone company that you'll have to deal with. When you register with them, you'll use the local land line number we

Wherever GTL has the contract, it is a monopoly. The only way around their high rates is to get a local line from InmateAid.com. Our lines will cut the price nearly 90% per call. Boycotting is not an option because even with our service you will have to pay them for the number to work. It will save you hundreds of dollars per month.

You can call our offices 866-966-7100 or go to the Discount Telephone button on your Account Dashboard. Select the state and facility of your inmate, enter the telephone number that you want the new LOCAL line to ring on and which plan best suits your calling pattern - monthly or quarterly. The payment process is like any website you've used before, it's fast and easy. We will email you your new number within an hour or so.

Yes we do, the current carrier for Southwestern VA Regional Jail - Duffield is IC Solutions - our service fits perfectly with their prepaid plan

There are many good bits of advice shared on InmateAid, this is especially helpful as we have so many Arizona State Prison inmates using this service - with Securus charging families $7-8 just to deposit money, this is a great way to eliminate that extra charge from the cost of talking to your inmate. Use the ASPC calling cards which are in $10 increments - the calls cost only $1.84 each and there are no limits to the amount of

There are NO companies that have "true" unlimited calling. The prisons contract with ONE phone company only - they are a monopoly and can charge huge long distance fees. But, they can only charge a nominal or small fee for a local calls.Securus is one of these prison phone companies. They are very aggressive in their fees. The ONLY way to beat them is to get a local line and set up the calling account online separate from your long

Unfortunately we cannot accommodate international calling for inmate usage. We are working diligently with our software engineers to come up with a service that will give the international member a solution. It is high on our priority list to complete and will happily place you on a growing list of people interested in this service. You can use InmateAid to write letters and send photos through our system at very reasonable rates. Your inmate can write you back through InmateAid,

InmateAid gives you a local number that you use to set up with the phone carrier - like Global Tel Link. Make sure that it's a completely separate account from your long distance account.  Add money to the new account and now the calls will be billed only a local calling charge (no per minute price) wiping out that $1.00+ per minute charge you've been paying.

You will have to notify your inmate of the new number he is dialing out so it doesn't need a name attached. You will have to fund this number with the prison carrier separate from the long distance number you use now. The carriers won't transfer numbers, BUT this account will be at the LOCAL rate which should save you about 70% off what you are paying now. We will have your new number within a few hours.