The letter and photo service
from InmateAid is straightforward. You type up a letter and upload photos
where applicable - proceed to the Pay Now page and complete the transaction.
The letter order flows through
our Admin area to the Processing Department. Letters are processed immediately
upon entry unless it is after 6pm on Saturday, then the letters do not go
through the process until Monday morning. You may check in your My Account area
to see the status of your letter order.
The letters are printed, folded
and inserted into a double window envelope. There are no additional marketing
pieces or promotional material inserted in the envelope, only your
letter. Your name is the sender, InmateAid's address is the return
address. The envelopes are stamped with 49 cent stamps unless there are more
than 5 pages of letter or more than 5 photos, and then we weigh the envelope
and adjust the postage.
The mail is
taken to the post office which is on the Miami/West Palm Beach line - a major mail hub. Mail is
delivered by us Monday through Saturday.
We estimate that it takes
2-3 business days to make it to the jail. Once there, the staff opens and reads
each piece ofmailand inspects it for
contraband. Any delay that occurs at the facility is out of our control. We
make no guarantees as to how long it will take as there are thousands of
facilities and none of them do things the same way
Accepted Answer Date Created: February 24,2015