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Subject: Offender phone calls

Yes, you still need to do business with the prison phone company - their role is to monitor all of the calls and they have a monopoly arrangement to do so. Instead of registering your old "long distance number" and paying $15-18 per call, you register the new "Local number" and Global Tel can only charge the local line fee - approximately $1.75 per call.

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Subject: Send inmate mail

We have a "Response Service" that will work perfectly for your situation. Your inmate can write you (with photos) and mail it to us. We will upload the contents to your account. You retrieve these letters in your Dashboard area under "Letters from Inmates". For international members this is fast and inexpensive - for people who want privacy, InmateAid allows you to connect with your inmate like using a PO Box for communication.

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Subject: Offender phone calls

The Discount Telephone Service is easy to use - we get you a local land line which allows your inmate's call to you become a local call (from your inmate's facility location - area code) instead of long distance. But there are other steps involved besides simply getting a local land line from us. There is always a prison phone company that you'll have to deal with. When you register with them, you'll use the local land line number we

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Subject: General prison/jail questions

We process thousands of letters with a VERY high rate of success. The phot feature is absolutely the most popular of all our services because so many family members promise to send inmates photos and never have the time to get them posted. We make that easy for you. It usually takes 1-2 business days to get to the facility. We are in a major postal hub and the letters travel pretty rapidly through the system. The only delay

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Subject: Commissary

We partner with Western Union. You may access their Inmate Funds page through our site. There are instances where Western Union may not have a relationship with a facility - you may have to send a money order through the mail

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Subject: Send inmate mail

Books must be sent by the publisher. We partner with Amazon. You may access their site from here and search for the titles that interest your inmate the most.

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Subject: Visitation

There are no conjugal visits in federal prison. Conjugal visits in state prison can only occur of the parties are legally married.

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Subject: Send inmate mail

Only federal inmates have access to an email account. The program is called CorrLinks and it is a closed environment. Inmates in state or county facilities generally do not have the ability to receive or send email messages. NO inmate has access to the Internet.

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Subject: Commissary

Yes, you may send items like books, magazines and newspapers to your inmate as long as they are coming from the "publisher". InmateAid's website is set up choose from a wide variety of permitted items. You cannot choose commissary items for inmates. You must send money to them and they are permitted to shop once a week.

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Subject: Release questions

There are too many variables in the information provided to give you an reliable answer. Usually, the release statement is what you can rely on and if he has to be in a treatment center, then that is where the bus ticket will take him. In residential treatment, they often times will allow a portion of the time on home confinement but again, there is no way to give you an answer that we would be comfortable telling you is

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